Contracts Administration Specialist

1 month ago


Mississauga, Ontario, Canada Qualitrol Company Full time

Role: Contracts Administration Specialist

Location: Hybrid

Competitive Compensation and Benefits

At Qualitrol Company, we offer a comprehensive benefits package, including competitive salaries, excellent healthcare coverage, a pension plan with company contributions, generous vacation and sickness plans, life insurance, and more. We are a family-friendly workplace with flexible working hours and remote work opportunities.

Your Impact

As a Contracts Administration Specialist, you will be responsible for managing customer purchase orders, providing support to the Contract Administration Manager, and utilizing excellent decision-making skills and interpersonal abilities to react quickly and effectively in a fast-paced work environment.

Key Responsibilities

• Manage all incoming purchase orders in Oracle, adhering to ISO procedures.

• Ensure customer expectations related to lead times and on-time delivery are fulfilled.

• Provide customer support prior to and after delivery of the product.

• Maintain and update Certificates of Insurance and Workers Comp.

• Communicate with customers to obtain missing or erroneous information.

• Coordinate with shipping and finance departments to prepare documents that meet specific customer requirements.

• Monitor the status of daily purchase orders and follow up as necessary.

• Serve as the main point of contact for customers to ensure their requests are addressed.

Requirements

The successful candidate will possess exceptional organization and time management skills, excellent written and verbal communication skills, and keen attention to detail. Preferred skills include the ability to negotiate, mediate, and prioritize work, as well as a customer-centric attitude and patience/civility.



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