Operations Director for Food Services
2 weeks ago
We are seeking an experienced Operations Director to oversee the full operation of food services, housekeeping, and resident laundry in a multi-service environment.
Key ResponsibilitiesThe Operations Director will be responsible for:
- Planning, administering, and directing all unit activities related to food and facilities service;
- Ensuring compliance with food safety, sanitation, and overall workplace safety standards;
- Maintaining effective client and customer relations at all levels of client organization, including conducting rounding and identifying Aramark service expansion opportunities;
- Providing overall direction and managing performance for all Food Service Supervisors and front-line employees, ensuring employee development, engagement, and compliance with human resource-related policies and standards;
- Directing, staffing, and training food service department regarding food presentation, quality, cost control, and cash handling;
- To supervise the Housekeeping staff on all shifts in the performance of their work schedules to ensure adherence to established departmental cleaning and infection control standards;
- To assist with the establishment of housekeeping standards and to develop work schedules for applicable areas of the facility;
- Develops operational component forecasts and can explain variances. Responsible for component's accounting functions;
- Ensures compliance with all contract obligations;
- Performs/delegates monthly Food Safe Audit (Food Safety and Fundamentals), Qualtrics targets, Housekeeping Audits (Facility Fit Pro – FFP), Safe Briefs, Safe Observations, JHSC Meetings, and Workplace Inspections.
The ideal candidate will have:
- Bachelor's Degree or Diploma in Food Service & Nutrition Management is an asset;
- Requires 5+ year's progressive experience managing operations with $1 - $2 million financial and operational responsibility. Multi-service experience would be considered an asset;
- Healthcare Food Service management, Environmental, Facility engineering role in large complex site preferred;
- Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset;
- Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff;
- P&L accountability and/or contract-managed service experience is desirable;
- Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
The salary range for this position is between $80,000-$120,000 per year, depending on experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement savings plan.
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