Operations Director for Food Services

2 weeks ago


Cochrane District, Canada Aramark Full time
About the Role

We are seeking an experienced Operations Director to oversee the full operation of food services, housekeeping, and resident laundry in a multi-service environment.

Key Responsibilities

The Operations Director will be responsible for:

  • Planning, administering, and directing all unit activities related to food and facilities service;
  • Ensuring compliance with food safety, sanitation, and overall workplace safety standards;
  • Maintaining effective client and customer relations at all levels of client organization, including conducting rounding and identifying Aramark service expansion opportunities;
  • Providing overall direction and managing performance for all Food Service Supervisors and front-line employees, ensuring employee development, engagement, and compliance with human resource-related policies and standards;
  • Directing, staffing, and training food service department regarding food presentation, quality, cost control, and cash handling;
  • To supervise the Housekeeping staff on all shifts in the performance of their work schedules to ensure adherence to established departmental cleaning and infection control standards;
  • To assist with the establishment of housekeeping standards and to develop work schedules for applicable areas of the facility;
  • Develops operational component forecasts and can explain variances. Responsible for component's accounting functions;
  • Ensures compliance with all contract obligations;
  • Performs/delegates monthly Food Safe Audit (Food Safety and Fundamentals), Qualtrics targets, Housekeeping Audits (Facility Fit Pro – FFP), Safe Briefs, Safe Observations, JHSC Meetings, and Workplace Inspections.
Requirements

The ideal candidate will have:

  • Bachelor's Degree or Diploma in Food Service & Nutrition Management is an asset;
  • Requires 5+ year's progressive experience managing operations with $1 - $2 million financial and operational responsibility. Multi-service experience would be considered an asset;
  • Healthcare Food Service management, Environmental, Facility engineering role in large complex site preferred;
  • Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset;
  • Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff;
  • P&L accountability and/or contract-managed service experience is desirable;
  • Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
Compensation Package

The salary range for this position is between $80,000-$120,000 per year, depending on experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement savings plan.



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