IT Manager

3 weeks ago


Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons


Four Seasons Hotels and Resorts is a global luxury hotel management company. Our company is committed to providing a world-class employee experience and company culture, enabling us to create exceptional guest experiences through our people. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect and kindness.


About the Role


This is an internal shared service role, working closely with the Global Revenue and Channel Distribution team, as well as the Leaders in our Commercial department. The successful candidate will be instrumental in partnering with the business on all revenue and distribution strategies, optimizing channel mix to drive revenue, and ensuring that IT platforms & services create value for the business.


Key Responsibilities


Develop, innovate, and lead the Revenue Management & Distribution technology roadmap in partnership with Four Seasons' Revenue Management and Distribution teams and our system vendors. Ensure projects and initiatives related to the systems overseen are in alignment with and support our overall strategic plan.


Requirements


Minimum 5 to 7 years' of progressive experience in Information Technology, preferably in Hotel Operations (Front Desk, Reservations, Revenue Management). Post-Secondary degree, preferably in Hotel Management. Deep knowledge in the areas of Revenue Management (IdeaS) and Hotel Distribution systems (Sabre SynXis, DHISCO, Derbysoft, Shiji). Experience with hotel operational and revenue management & distribution technologies (Opera PMS/ORS, Symphony POS, IDeaS G3 RMS, IDeaS RevPlan, Amadeus – Travelclick).


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