Casualty Claims Analyst II

1 month ago


Montreal, Quebec, Canada AIG Full time
Transforming Insurance with Expertise

AIG is reimagining the way we help customers manage risk. As a Casualty Claims Analyst II, you'll play a crucial role in this transformation, growing your skills and experience as a valued member of our team.

Make a Difference in Commercial Casualty

Dedicated claims professionals partner closely with underwriting staff to ensure consistent claims service and greater proficiency in loss management. You'll review casualty claims, provide direction to adjusters, and prepare disclaimer and/or reservation of rights letters.

Key Responsibilities
  • Review casualty claims in conjunction with policy wordings to determine coverage
  • Provide direction to adjusters on investigation of claims
  • Prepare disclaimer and/or reservation of rights letters and communicate same to underwriting, brokers, and insureds when applicable
  • Provide instruction to legal counsel to bring about appropriate resolution of claim
  • Ensure compliance by legal counsel of our litigation guidelines
  • Participate in mediation/ADR process to bring about resolution of claim
  • Negotiate settlements directly where possible
  • Issue payments within appropriate time frame
  • Operate within our best practices guidelines, including timely reserve review, notes, payment requests, electronic diary
  • Inform management of all complaints, large losses, coverage issues, etc.
Requirements
  • Minimum 2 years experience handling commercial casualty claims
  • College/University or equivalent industry experience
  • Ability to make decisions and give directions to adjusters and/or counsel
  • Must be a quick learner with strong communication and negotiating skills
  • Excellent interpersonal skills
  • Proficient computer skills to navigate paperless claim file system


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