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Restaurant Operations Manager

2 months ago

Brampton, Ontario, Canada Brar Sweets & Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Brar Sweets & Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Menu Planning and Cost Control: Determine the type of services to be offered and implement operational procedures to ensure efficient menu planning and cost control.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial management.
  • Staff Supervision: Supervise staff in various areas of responsibility, including front-of-house and back-of-house operations.
  • Customer Service: Provide exceptional customer service, address customer complaints or concerns, and ensure a positive dining experience.
  • Inventory Management: Organize and maintain inventory, negotiate arrangements with suppliers for food and other supplies, and ensure health and safety regulations are followed.
  • Marketing and Sales: Plan, organize, direct, control, and evaluate daily operations to drive sales growth and increase customer loyalty.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment, work under pressure, tight deadlines, physically demanding, and attention to detail.