Restaurant Operations Manager

3 weeks ago

Brampton, Ontario, Canada MCDONALD'S RESTAURANT Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and safety.

Key Responsibilities:
  • Analyze and manage budgets to optimize restaurant profits
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of staff to achieve sales and customer service targets
  • Monitor and control inventory levels, ensuring that we have the right products in stock at the right time
  • Ensure that all health and safety regulations are met, and that our restaurant is a safe and healthy environment for our customers and staff
  • Recruit, train, and develop staff to ensure that they have the skills and knowledge needed to deliver exceptional customer service
  • Manage and maintain relationships with suppliers, ensuring that we get the best value for our money
  • Address customer complaints and concerns in a professional and courteous manner
Requirements:
  • 1-2 years of experience in a restaurant management role
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A chance to work with a global brand and be part of a team that makes a difference in people's lives

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