Sales Development Representative

3 weeks ago

Vancouver, British Columbia, Canada M S International Full time

Job Summary

The Sales Development Representative will be responsible for growing and developing the sales and margins of MSI's countertop products with fabricators and K&Bs located within an assigned geographic territory. The ideal candidate will have a strong understanding of the countertop industry and be able to develop relationships with current and potential customers.

Key Responsibilities

  • Develop relationships with current and potential customers within the assigned territory
  • Assist customers in providing knowledge and training on MSI's products to ensure they can effectively present and negotiate with consumers
  • Understand MSI's products, market competition, and position products to overcome these factors
  • Manage displays, samples, and selling tools for customer availability
  • Understand retail business financials to consult with dealers on retail pricing, advertising, promotions, and ROI
  • Quote prices, discuss credit terms, and prepare sales contracts for customer orders
  • Estimate delivery dates to customers based on MSI's delivery schedules
  • Review and analyze sales reports to identify sales potential with current and potential customers
  • Utilize marketing tools such as catalogs, brochures, and vendor collateral to broaden reach in the territory and promote MSI's products
  • Research and analyze customer needs and demands based on market information
  • Investigate and resolve customer claims/problems with deliveries, returns, and credits
  • Attend trade shows as required
  • Travel 40-80% locally, occasionally nationally, and/or internationally

Requirements

  • Bachelor's Degree required
  • Two plus years of experience in channel distribution sales
  • Minimum of two years of related industry experience; natural stone, slab, or hard flooring industries
  • Minimum two years of outside B2B sales experience
  • Strong math skills to calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume
  • Ability to determine solutions for customers
  • Results-oriented and able to work independently and within a team environment
  • Intermediate computer proficiency
  • Valid driver's license
  • Willing to travel up to 75% of the time
  • Industry experience highly preferred; countertop, distribution, and building materials sales experience preferred
  • Excellent sales and negotiation skills
  • Good communication and people skills
  • Confidence and motivation to work toward targets
  • Good organizational and time management skills
  • Ability to work well alone or within a team
  • Demonstrated aptitude for problem-solving
  • Resilience to deal with customers who turn you down
  • Bilingual in Spanish a plus

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