Duty Manager

3 weeks ago


Calgary, Alberta, Canada YMCA Calgary Full time
Job Overview

The Duty Manager - North will be responsible for ensuring the smooth operation of our facility. This includes providing excellent customer service, maintaining facility security and safety, and responding to emergencies.

Key Responsibilities:

  • Provide exceptional customer service to members and visitors.
  • Maintain a safe and secure environment for all patrons.
  • Respond to facility emergencies, first aid requests, and incidents.
  • Ensure the safety of members and staff.
  • Be aware of all programs and facility bookings.

YMCA Calgary Values:

  • Honesty
  • Caring
  • Respect
  • Responsibility

Competencies:

  • Developing Self and Others
  • Building Purposeful Relationships
  • Creating a Culture of Community
  • Making Intentional Impact
  • Thinking and Acting Strategically
  • Applying Business Acumen
  • Innovating

Requirements:

  • Post-secondary education preferred
  • Exceptional customer service skills
  • Minimum of one supervisory experience
  • Strong conflict resolution skills
  • Current Standard First Aid and CPR C certification
  • Evidence of a clear Police Information Check and Vulnerable Sector Search

YMCA Calgary is an equal opportunity employer.



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