Duty Manager
3 weeks ago
The Duty Manager - North will be responsible for ensuring the smooth operation of our facility. This includes providing excellent customer service, maintaining facility security and safety, and responding to emergencies.
Key Responsibilities:
- Provide exceptional customer service to members and visitors.
- Maintain a safe and secure environment for all patrons.
- Respond to facility emergencies, first aid requests, and incidents.
- Ensure the safety of members and staff.
- Be aware of all programs and facility bookings.
YMCA Calgary Values:
- Honesty
- Caring
- Respect
- Responsibility
Competencies:
- Developing Self and Others
- Building Purposeful Relationships
- Creating a Culture of Community
- Making Intentional Impact
- Thinking and Acting Strategically
- Applying Business Acumen
- Innovating
Requirements:
- Post-secondary education preferred
- Exceptional customer service skills
- Minimum of one supervisory experience
- Strong conflict resolution skills
- Current Standard First Aid and CPR C certification
- Evidence of a clear Police Information Check and Vulnerable Sector Search
YMCA Calgary is an equal opportunity employer.
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