Director of Property Operations
1 month ago
Our client, a leading Real Estate Developer in Kelowna, is seeking a highly motivated individual to join their Property Management team as Director of Property Operations. Reporting to the Vice President of Property Management, the successful candidate will be responsible for overseeing the management of both residential and commercial properties.
Key Responsibilities:
- Provide on-the-ground leadership and oversee daily operational activities with direct reports and other stakeholders.
- Optimize systems and processes, working closely with senior leaders to provide recommendations for cost-effective operational enhancements.
- Oversee leasing, market research, maintenance, budgeting, compliance to regulatory bodies, preventative maintenance, and asset management for assigned properties.
- Support the development and implementation of standard operating procedures to align with business growth.
- Lead employee staffing, development, and retention strategies, fostering a positive work environment.
- Manage employee training, including education on legislation revisions.
- Collaborate with internal team members on new property building design/development for operational excellence.
- Maintain strong functional relationships with internal and external stakeholders.
- Negotiate operational/service contracts and monitor compliance.
- Establish guidelines to maximize customer service, efficiency, and effectiveness.
- Provide on-site back-up coverage and on-call, after-hours duties as required.
Requirements:
- Post-secondary degree in a relevant field.
- 7+ years of property management experience.
- 5+ years of experience with leadership capacity.
- Proficiency in Yardi Voyageur is an asset.
- Competency in MS Office and relevant databases and software.
- Excellent interpersonal, communication, and leadership skills.
- Strong working knowledge of financial reporting, budget planning, forecasting.
- Solid strategic problem-solving and analytical skills.
- Ability to efficiently manage multiple tasks and prioritize competing demands.
- Certified Property Management (CPM) or Real Property Administration (RPA) certification is an asset.
Remuneration:
Competitive base pay, variable pay, annual merit pay increases, paid vacation, a comprehensive benefit plan, a matching RRSP plan, a general education & training program, and much more. The base salary range for this position is $110,000 to $130,000, depending on candidate experience and qualifications.
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