Corporate Accounts Liaison
2 weeks ago
Job Summary
The Corporate Accounts Liaison is responsible for supporting the Corporate Accounts team to deliver world-class customer service. They will support the sales process for SECURE's waste processing and disposal network by working closely within the Corporate Accounts Representatives and the division's field-based teams.
Key Responsibilities
- Assist with the development of proposals, executing customer Master Service Agreements (MSAs) and customer maintenance in relation to invoicing.
- Develop and maintain key internal relationships in order to support customer inquiries and concerns as they arise.
- Undertake market analysis for existing service lines.
- Assemble written reports and presentations on sales activities and opportunities.
- Identify opportunities and measure Key Performance Indicators (KPIs) corresponding with top customers, utilize a Customer Relationship Management (CRM) System throughout the sales cycle.
- Act as liaison between divisions, identify integrated sales opportunities and ensuring the appropriate divisional representatives are pursuing accordingly.
- Participate in divisional sales strategy planning sessions.
- Organize and execute SECURE branded customer events such as trade shows and customer appreciation events.
- Be an ambassador for SECURE at industry events and functions.
- Develop a presence within appropriate industry networks.
- Travel within Western Canada as required.
- Occasionally required to be available outside of standard working hours.
Requirements
- 2-5 years of corporate, sales, or service industry experience.
- A passion for helping customers and delivering an excellent customer experience.
- A team-oriented working style.
- Above average selling, communication, and interpersonal skills.
- Exceptional grammar and writing skills.
- Strong proposal writing and presentation skills are required.
- Exceptional organizational skills, ability to meet timelines, and attention to detail.
- Strong proficiency in MS Excel, Word, PowerPoint.
- Some level of post-secondary education completed.
Preferred Qualifications
- Experience working directly with customers in a sales or service capacity.
- Prior Oil & Gas experience would be considered an asset.
- Sales experience in a Business-to-Business (B2B) context would be considered an asset.
- Having contacts within the oil and gas or environmental industry would be considered an asset.
- Experience in an entrepreneurial or growth-oriented organization would be an asset.
- Knowledge of Remediation, Reclamation and Drilling Waste regulations would be an asset.
About SECURE
At SECURE, we focus on opportunities for growth and improvement; for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a compensation package that competitively recognizes employee contributions and performance.
Benefits
- Leading industry wages with competitive base salary, compensation programs
- Industry leading safety
- Comprehensive benefits package including: Employer paid benefits: health, dental & moreHealth Care Spending AccountEmployee Wellness ProgramEmployee savings plans
- Career progression/internal mobility opportunities including off-season rotational opportunities
- Community investment activities
- A competitive employee referral program
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