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Restaurant Shift Manager

2 months ago

London, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled and experienced Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Food Preparation and Quality Control
    • Estimate ingredient and supply requirements for meal preparation
    • Ensure that food and service meet quality control standards
  • Customer Service
    • Address customer complaints or concerns
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service environment
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Physical stamina to stand for extended periods
Work Environment

As a Shift Manager at Tim Hortons, you will work in a fast-paced environment with a high level of customer interaction. You will be required to stand for extended periods and work in a physically demanding environment.

What We Offer
  • Competitive Salary
  • Bonus
  • Permanent Full-Time Position
  • 40 hours per week