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Restaurant Operations Manager

2 months ago

Mississauga, Ontario, Canada MR. SUB Full time
Restaurant Supervisor Job Description

At MR. SUB, we are seeking a highly skilled and experienced Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to ensure that our restaurant runs smoothly and that our staff is adequately staffed.
  • Requisition Food and Kitchen Supplies: Order and manage the inventory of food and kitchen supplies to ensure that we have the necessary resources to meet our customers' needs.
  • Supervise and Coordinate Activities: Oversee the activities of our kitchen staff, ensuring that they are working efficiently and effectively to prepare and serve our food.
  • Train Staff: Provide training and guidance to our staff on their job duties, sanitation and safety procedures, and customer service standards.
  • Estimate Ingredient and Supplies: Calculate the necessary ingredients and supplies required for meal preparation to ensure that we have enough stock to meet our customers' needs.
  • Hire Food Service Staff: Recruit and hire qualified food service staff to join our team.
  • Ensure Quality Control: Monitor and ensure that our food and service meet our high standards of quality.
  • Prepare Budget and Cost Estimates: Develop and manage budgets and cost estimates to ensure that our restaurant operates efficiently and effectively.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and courteous manner.
  • Maintain Records: Keep accurate records of stock, repairs, sales, and wastage to ensure that our restaurant operates efficiently and effectively.
  • Prepare Reports: Prepare and submit regular reports to management on the performance of our restaurant.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a restaurant or food service environment.
  • Language: English.
  • Work Setting: Restaurant.
Personal Suitability:
  • Client Focus: Provide excellent customer service and ensure that our customers receive exceptional service.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with our staff, customers, and suppliers.
  • Flexibility: Be flexible and adaptable in a fast-paced restaurant environment.
  • Team Player: Work collaboratively with our staff to achieve our goals and objectives.
  • Initiative: Take the initiative to identify and solve problems in a proactive and efficient manner.
  • Dependability: Be reliable and dependable in your work and ensure that our restaurant operates efficiently and effectively.
Support for Newcomers and Refugees:
  • Provides Diversity and Cross-Cultural Trainings: Develop and implement diversity and cross-cultural training programs to create a welcoming work environment for newcomers and refugees.
Support for Youths:
  • Provides Awareness Training: Develop and implement awareness training programs to create a welcoming work environment for youth.
Support for Indigenous People:
  • Provides Cultural Competency Training: Develop and implement cultural competency training programs to create a welcoming work environment for Indigenous workers.
Support for Visible Minorities:
  • Provides Diversity and Cross-Cultural Training: Develop and implement diversity and cross-cultural training programs to create a welcoming work environment for members of visible minorities.

Language of Work: English.

Hours of Work: 30 to 35 hours per week.