Healthcare Administrative Professional

3 days ago


Vancouver, British Columbia, Canada WELL Health Technologies Corp Full time

WELL Health Technologies Corp is a leading technology-enabled healthcare company committed to delivering exceptional patient care.

Salary Range: $21/hr

This role offers an exciting opportunity to join our team as a Medical Office Assistant. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our clinic.

About the Company:

We are a forward-thinking organization that leverages innovative solutions to empower healthcare practitioners and support their patients. With over 180 clinics across Canada, we provide a diverse range of services, including family medicine, sleep apnea treatment, botox procedures, and women's health services.

Our prime location at WELL Health Fairview Slopes offers a calm and welcoming environment for patients. Our clinic prioritizes holistic, patient-centred care and is easily accessible by public transportation.

Position Summary:

  • You will provide administrative support, managing appointments, patient records, and billing tasks.
  • You will ensure smooth communication between patients and healthcare professionals, handle scheduling, and assist with referrals.
  • You may also support multiple physicians across various disciplines, ensuring the efficiency of office operations.

What You Will Be Doing:

  • Provide courteous and effective direct patient care, including check-in and procedural explanations as directed by the physician.
  • Answer phone calls and respond to correspondence in a timely manner.
  • Prepare and manage correspondence on behalf of medical professionals and the clinic.
  • Track and complete tasks assigned by physicians using software, written notes, and verbal communication.
  • Handle billing and insurance documentation, maintaining accuracy and compliance.
  • Manage the transportation of tissue and fluid laboratory analysis samples.
  • Order supplies, maintain inventory, and perform administrative tasks related to billing and documentation.
  • Transition paper records to digital formats through data entry and updating patient records.
  • Foster a positive and efficient work environment.

Requirements:

  • You have strong emotional intelligence and can manage interpersonal relationships effectively.
  • You have demonstrated ability to consider diverse perspectives and apply logical reasoning to evaluate alternative solutions.
  • You possess collaborative skills and can foster teamwork to achieve common goals.
  • You have high integrity and honesty in all professional interactions.
  • You are proactive and willing to take initiative to address tasks independently.

Benefits:

WELL Health Technologies Corp is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate diversity across ability, race, gender identity, sexual orientation, and perspective.

We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way



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