Food Service Team Lead

3 weeks ago


Stettler, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant operations, you will be responsible for leading a team of food service staff and ensuring the highest quality of service and food preparation.

Key Responsibilities
  • Lead and supervise a team of food service staff, including food service counter attendants and food preparers.
  • Establish and maintain high standards of food quality, presentation, and customer service.
  • Requisition food and kitchen supplies, and maintain inventory levels.
  • Train staff in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation.
  • Ensure that food and service meet quality control standards.
  • Address customer complaints or concerns.
  • Maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit reports.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Ability to work in a fast-paced environment and under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
Work Environment

Our restaurant is a fast-paced environment with a combination of sitting, standing, walking, and standing for extended periods. You will be required to work in a noisy environment with odours.

What We Offer
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Bonus.
Support for Persons with Disabilities

We are committed to creating a welcoming work environment for persons with disabilities. We provide awareness training to employees and apply accessible and inclusive recruitment policies.

Support for Newcomers and Refugees

We participate in a government or community program that supports newcomers and refugees. We assist with immediate settlement needs and support social and labour market integration.

Support for Indigenous People

We participate in a government or community program that supports Indigenous people. We provide cultural competency training and facilitate access to Elders.



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