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Case Manager for Homeless Individuals

1 week ago

Toronto, Ontario, Canada Homes First Full time

The successful candidate will support tenants in their housing by providing wrap-around case management services to help clients maintain their housing, as well as optimal health and mental health stability.

Key Responsibilities
  • Provide wrap-around case management services to stabilize housing
  • Ensure that data collected during intake is shared with co-workers in your group to assist in determining the client's needs and developing a plan of action with the client
  • Develop, implement, and monitor an individual case management plan and crisis plan for each client with other Intensive Case Management workers in your team
  • Respond to conflicts, utilizing crisis intervention and prevention when required
  • Develop relationships with clients to provide supports and housing stabilization
  • Accompany clients to appointments based on their individual case management plans

The team will be able to facilitate connections to primary health care physicians and nurse practitioners to help clients benefit from medical care. Within your team, regularly meet with clients and update the assessment of support and stabilization needed.

Required Skills and Qualifications
  • Minimum one year experience in related post-secondary education or equivalent combination of education and experience
  • Ability to compile data and prepare statistical reports
  • Demonstrated ability to utilize case management software systems
  • Highly developed case management skills
  • Experience with conflict resolution and negotiation skills

The successful applicant must have a strong understanding of homelessness and its causes, as well as knowledge of community resources and services. A certificate of completion of the Homelessness Learning Hub's Harm Reduction for the Homelessness Sector is considered an asset.