Liquor Store Operations Manager

1 week ago

Surrey, British Columbia, Canada Otter Farm & Home Co-operative Full time
Job Title: Liquor Store Manager

About the Role:

We are seeking a highly motivated and experienced Liquor Store Manager to lead our team at the Westgate Liquor Store. As a key member of our retail operations team, you will be responsible for providing strategic direction, leading, coaching, and motivating our team members to deliver exceptional guest service experiences.

Key Responsibilities:

  • Oversee the daily operation and management of the liquor store, ensuring compliance with company policies and procedures.
  • Provide ongoing feedback and coaching to team members to drive performance and achieve business objectives.
  • Lead by example, demonstrating a positive approach, initiative, and a commitment to excellence.
  • Build and maintain positive relationships with guests, team members, and vendors to drive sales growth and customer satisfaction.
  • Ensure the store's merchandising standards are maintained, and all programs are implemented, measured, and managed.
  • Directly responsible for team member relations, including hiring, training, development, and performance management.
  • Provide leadership in the areas of Occupational Health and Safety (OH&S) and contribute to the team's commitment to living the Corporate Values of Integrity, Community, and Excellence.

Requirements:

  • 3-5 years of progressive retail management experience with a proven track record of success.
  • Liquor, retail, and/or guest service background preferred.
  • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to manage computer files efficiently.
  • Solid basic math skills and ability to read and understand financial reports.
  • Effective interpersonal, leadership, and communications skills.
  • Self-starter with motivation and ability to work in a busy environment.
  • Valid Serving it Right Certificate required.

What We Offer:

  • Competitive wages.
  • Annual bonus program for all eligible team members.
  • Comprehensive benefits package and an employer-matched pension plan for eligible positions.
  • Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases.
  • Co-op Membership with an annual dividend payment on qualified purchases.
  • Education Assistance Program.
  • Learning opportunities to grow and develop and foster a culture of teamwork and innovation.

About Us:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley, and BC Interior since 1922. We operate multiple businesses, including food and pharmacy stores, liquor stores, feed mills, bulk petroleum facilities, and more. We are committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community, and Excellence.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

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