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Sales and Customer Experience Leader

1 month ago

Burlington, Ontario, Canada Reitmans ( Canada ) Limited Full time
Assistant Store Manager - First Pro Burlington

We are seeking an experienced Sales and Customer Experience Leader to join our team as an Assistant Store Manager at Penningtons, the Canadian plus-size fashion leader. As a key member of our management team, you will play a vital role in driving sales growth, delivering exceptional customer experiences, and fostering a positive work environment.

The ideal candidate will have a strong background in retail leadership, with experience in leading high-performing teams, managing sales performance, and implementing customer-centric strategies. You will be responsible for creating a store environment that inspires customers to shop, while also providing a clean, consistent, and inviting space that reflects our brand values.

Key Responsibilities:

  • Drive sales growth and achieve business objectives through effective leadership and teamwork.
  • Develop and implement customer-focused strategies to enhance the shopping experience and increase customer loyalty.
  • Manage and motivate a high-performing team to deliver outstanding results and achieve individual and team goals.
  • Collaborate with the Store Manager and District Manager to achieve company objectives and align store performance with company standards.
  • Maintain a strong understanding of market trends, competitor activity, and customer preferences to inform merchandising and visual display decisions.

Requirements:

  • A minimum of 1 year of leadership and/or supervisory experience in a customer-facing retail environment.
  • Proven track record of achieving sales growth and improving customer satisfaction through effective leadership and teamwork.
  • Able to work weekends and evenings, as well as occasional overtime, to meet business needs.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with colleagues, customers, and stakeholders.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Paid time off and flexible scheduling to support work-life balance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and dynamic work environment with a passionate team who share your commitment to delivering exceptional customer experiences.

About Us:

Reitmans (Canada) Limited is a leading Canadian retailer offering a wide range of fashionable clothing and accessories for women. Our goal is to provide an inclusive and supportive work environment that fosters growth, creativity, and collaboration among our employees. If you are a motivated and customer-focused professional looking for a new challenge, we encourage you to apply today