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Assistant Manager

2 months ago


Nova Scotia, Canada Nova Scotia Health Authority Full time
About the Opportunity

We are seeking a highly skilled and experienced Assistant Manager to join our team at Nova Scotia Health Authority. In this role, you will provide guidance and professional leadership to our Data Integrity Officers, working provincially to support ARIA users. Your primary focus will be on provincial standardization of patient scheduling and registration, as well as data quality best practices.

You will analyze existing practices and processes, identify opportunities for improvement, and support operational leaders to implement and evaluate process changes and improvements. You will also keep our Clinical and Operational Support Manager aware and up to date of any significant events concerning scheduling and registration practices.

About You
  • Undergraduate degree in Business Administration or a related field.
  • 5 years of recent experience working with patient information systems, such as registration, scheduling, electronic medical records, or clinical documentation.
  • Demonstrated experience in a progressive leadership or management role.
  • Equivalent combination of education and experience will be considered.
  • Completion of or willingness to complete a leadership development program.
  • Computer skills and knowledge of current NS Health registration and scheduling systems.
  • Demonstrated leadership skills in a healthcare environment and ongoing professional development.
  • Evidence of commitment to a healthy workplace and the use of best practices in building/sustaining staff competencies, ensuring good communication and involvement of staff and clients/residents in decisions which affect them.
  • Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients.
  • Strong interpersonal and communication skills.
  • Demonstrated high degree of initiative and self-motivation.
  • Excellent organizational, time management, and problem-solving skills.
  • Evidence of the ability to understand and apply the principles of knowledge exchange and change management to support change within the service.
  • Demonstrated commitment to quality improvement and enhanced customer service.
  • High level of accountability due to the independent functioning of the position.
  • Exemplary work history as demonstrated in current and past employment.
  • Competencies in other languages an asset; French preferred.
Hours
  • Permanent Full-time Position; 75 hours bi-weekly.
Compensation and Incentives

$49.97 Hourly.

Successful candidates may be eligible for our benefits package, which includes health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.