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Pharmacy Manager
2 months ago
The Pharmacy Manager is a key leadership role at Walmart Canada, responsible for overseeing the day-to-day operations of the pharmacy department. This position requires a strong leader who can motivate and guide a team of pharmacists and support staff to deliver exceptional customer service and achieve business objectives.
Key Responsibilities- Leadership and Team Management
- Lead and manage a team of pharmacists and support staff to achieve business objectives and deliver exceptional customer service.
- Develop and implement strategies to improve team performance and productivity.
- Provide coaching, mentoring, and training to team members to enhance their skills and knowledge.
- Operations and Logistics
- Oversee the day-to-day operations of the pharmacy department, including inventory management, supply chain logistics, and equipment maintenance.
- Ensure compliance with regulatory requirements, company policies, and industry standards.
- Develop and implement processes to improve efficiency and reduce costs.
- Customer Service and Experience
- Ensure that customers receive exceptional service and support in the pharmacy department.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and address customer complaints and concerns in a timely and professional manner.
- Business Development and Growth
- Develop and implement strategies to drive business growth and revenue expansion in the pharmacy department.
- Identify opportunities to improve sales and profitability.
- Collaborate with cross-functional teams to develop and implement business plans and initiatives.
- Education and Qualifications
- Pharmacist License (secondary optional permit in Alberta: CA_APA - Additional Prescribing Authorization)
- Skills and Experience
- Proven leadership and management experience in a pharmacy or healthcare setting.
- Strong business acumen and ability to drive business growth and revenue expansion.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Education and Qualifications
- Master's degree in Business Administration or related field.
- Skills and Experience
- Experience in a leadership role in a pharmacy or healthcare setting.
- Knowledge of pharmacy operations, including inventory management, supply chain logistics, and equipment maintenance.
- Experience with business development and growth strategies.
