Restaurant Operations Manager

2 weeks ago


Brantford, Ontario, Canada BAVIERA INVESTMENTS INC. Full time

At BAVIERA INVESTMENTS INC., we are seeking a skilled Restaurant Operations Manager to oversee the daily activities of our food service establishment. As a key member of our team, you will be responsible for establishing efficient methods to meet work schedules, supervising and coordinating the activities of staff who prepare and portion food, training staff in job duties and sanitation procedures, estimating ingredients and supplies required for meal preparation, and ensuring that food and service meet quality control standards.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement effective scheduling systems to ensure seamless operation during peak periods.
  • Staff Supervision: Supervise a team of 5-10 food service counter attendants and food preparers, providing guidance and support to ensure excellent customer service and high-quality food presentation.
  • Training and Development: Train new hires on job duties, sanitation procedures, and customer service standards.
  • Inventory Management: Estimate and order ingredients and supplies required for meal preparation, minimizing waste and optimizing inventory levels.
  • Customer Service: Address customer complaints or concerns promptly and professionally, ensuring a positive dining experience.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
Requirements:
  • Education: High school diploma or equivalent required; post-secondary education in hospitality, culinary arts, or a related field an asset.
  • Experience: Minimum 2 years of experience in a supervisory role in the food service industry, preferably in a fast-paced environment.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and strong problem-solving abilities.
Compensation and Benefits:

We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, as well as a comprehensive health care plan, support for newcomers and refugees, support for youths, and support for Indigenous people. If you are a motivated and experienced leader with a passion for delivering exceptional customer experiences, we encourage you to apply.



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