Software Implementation Consultant
3 days ago
Shoplogix is a leading provider of Industrial Internet of Things (IIoT) software solutions, empowering manufacturers to achieve operational excellence. As a division of Constellation Software, a global software leader, we offer a unique blend of entrepreneurial spirit and access to best practices.
Job Title: Software Implementation ConsultantWe are seeking a highly skilled Software Implementation Consultant to join our team. As a key member of our Professional Services team, you will be responsible for implementing and custom configuring our SaaS products for manufacturing clients.
Key Responsibilities:- Oversee implementation of SaaS products, following industry project management best practices and internal methodologies.
- Collaborate with cross-functional teams, including Sales, Customer Success, and Development, to resolve client issues and drive customer satisfaction.
- Manage communication with clients and stakeholders, building meaningful relationships to ensure project objectives are met.
- Establish yourself as a trusted technical advisor, driving the continued value of our products and services.
- Support sales and post-implementation activities, providing product demos, training, and software adoptions.
- Familiarity with manufacturing processes and workflows, with experience in the automotive, food & beverage, and packaging industries an advantage.
- Strong technical knowledge, with an eye for detail and ability to debug issues and solve problems.
- Proven track record of delivering technical projects, with ability to balance competing priorities and meet deliverables.
- Exceptional customer service and communication skills, with ability to build trusting relationships and work across in-person and remote teams.
- Flexibility to work outside of business hours and travel throughout North America up to 35% of the time.
- A dynamic and entrepreneurial culture, with access to best practices and career opportunities.
- A collaborative and inclusive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A competitive salary and bonus structure, with opportunities for professional growth and advancement.
If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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