Software Implementation Consultant

4 days ago

Oakville, Ontario, Canada Shoplogix - A Constellation Software Inc. Company Full time
About Shoplogix

Shoplogix is a leading provider of Industrial Internet of Things (IIoT) software solutions, empowering manufacturers to optimize their operations and drive business growth.

Job Summary

We are seeking a highly skilled Software Implementation Consultant to join our team. As a key member of our Professional Services team, you will be responsible for implementing and custom configuring our SaaS products for manufacturing clients.

Key Responsibilities
  • Oversee the implementation of SaaS products, following industry project management best practices and internal methodologies.
  • Collaborate with cross-functional teams, including Sales, Customer Success, and Development, to resolve client issues and drive customer satisfaction.
  • Build meaningful relationships with key clients and stakeholders, ensuring project objectives are met and regular updates are provided.
  • Elevate quality by contributing to internal process optimization and documentation, supporting the development of new services and products.
Requirements
  • Experience in manufacturing, preferably in the automotive, food & beverage, or packaging industries.
  • Strong technical knowledge, including industrial machinery, PLCs, and Kepware OPC software.
  • Proven project management skills, with the ability to balance competing priorities and meet deliverables for multiple concurrent projects.
  • Excellent customer service and communication skills, with the ability to build trusting relationships and work effectively in remote teams.
  • Flexibility to work outside of business hours and travel up to 35% of the time.
What We Offer

As a Software Implementation Consultant at Shoplogix, you will have the opportunity to work with a dynamic and entrepreneurial team, driving the digital transformation of the manufacturing industry. You will be part of a company that values innovation, knowledge sharing, and career development.

We offer a collaborative and inclusive work environment, with opportunities for growth and professional development. Our team is passionate about making a difference in the industry, and we are looking for like-minded individuals to join us on this journey.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We welcome and encourage applications from diverse candidates, and we are committed to providing accommodations for candidates with disabilities.

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