Front Desk Ambassador

2 weeks ago


Three Hills, Canada ALBERTA CORPORATION Full time
Job Description

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alberta Corporation.

About the Role

The successful candidate will be responsible for providing exceptional guest service, managing room assignments, and handling inquiries related to hotel facilities and services. Strong communication and problem-solving skills are essential for this role.

Key Responsibilities:
  • Register arriving guests and assign rooms in an efficient manner.
  • Process group arrivals and departures while ensuring seamless operations.
  • Take, cancel, and change room reservations as needed.
  • Provide information on hotel amenities and services to enhance the guest experience.
  • Maintain accurate records of vacancies, reservations, and room assignments.
  • Handle phone calls and messages with professionalism.
Requirements:
  • Secondary (high) school graduation certificate is required.
  • Experience in a similar role is considered an asset.
Working Conditions:

This position involves working in a fast-paced hotel environment, often during peak hours or holidays. The ideal candidate should be able to work effectively in a dynamic setting and maintain a positive attitude under pressure.

What We Offer:

As a valued member of our team, you can expect a competitive salary range between $40,000 - $60,000 per year, depending on your experience. This estimate is based on industry standards for front desk agents in Canada.


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