Accounts Receivables and Credit Control Specialist
3 weeks ago
Career Opportunity:
We are seeking an experienced Accounts Receivables Associate and Collections Specialist to join our Finance team in Montreal.
Key Responsibilities:
- Develop and implement strategies to collect overdue invoice balances.
- Build and maintain positive relationships with customers through empathetic communication.
- Monitor and manage customer account balances, ensuring accurate and timely collections.
- Collaborate with the sales team to resolve customer inquiries and contract disputes.
- Analyze and reconcile bank statements to ensure accurate payment processing.
- Exercise professional judgment to negotiate payment arrangements and resolve customer issues.
- Prepare and issue dunning letters and bad debt documentation as necessary.
- Refer accounts to a collection agency when all internal collection efforts are exhausted.
Requirements:
We are looking for a candidate with 1-2 years of experience in a collection function or customer-facing role, with excellent written and spoken English and French skills.
What We Offer:
As a member of our team, you will enjoy a flexible hybrid work environment, opportunities for career growth, and a range of benefits including Lightspeed RSU program, unlimited paid time off, flexible working policy, health insurance, and more.
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