Credit and Cash Recovery Specialist
3 weeks ago
We are seeking a detail-oriented and motivated Credit and Cash Recovery Specialist to join our team in the Corporate Finance division, within the Order to Cash (OTC) department. The ideal candidate will play a key role in minimizing bad debt risk and maximizing collections of accounts receivables, ensuring a smooth flow of cash within the company.
Responsibilities
- Manage collection efforts for delinquent accounts using risk assessment techniques.
- Conduct due diligence investigations on customer profiles prior to collection efforts.
- Review customer history regarding bankruptcies or ownership changes, using bank and trade references.
- Track and manage aging accounts receivables, ensuring timely collection.
- Recommend delinquent accounts for referral to a third-party collection agency when necessary.
- Collaborate closely with Order to Cash team members, account representatives, and customers to resolve delivery issues or changes in ownership.
Requirements
- High attention to detail with the ability to receive and apply feedback.
- Excellent communication skills in both English and French.
- Strong negotiation skills and ability to resolve conflicts effectively.
- Flexibility to multi-task, prioritize, and adapt to shifting priorities.
- Strong problem-solving, analytical skills, and the ability to manage and analyze large datasets.
- A collaborative team player with a strong commitment to achieving targets.
Additional Requirements
- Bachelor's Degree (completed or in progress) in Finance, Accounting, or a related field.
- Fluency in both French and English is required.
- Advanced MS Office skills, particularly in Excel.
- Knowledge of SAP is an asset.
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