Healthcare Navigator
6 days ago
**About Us**
We are Ontario Health atHome, a leading provider of healthcare services. Our mission is to deliver responsive, accessible, integrated, patient-centred care to every person in Ontario.
We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to achieve this goal.
Job Description:
As a Care Coordinator, you will play a crucial role in assessing and determining patient care needs and eligibility, providing access and referrals to community services, and engaging with patients, caregivers, and other healthcare practitioners.
You will be the lead contact for patients, ensuring they receive connected, accessible, patient-centred care. Your mission will be to help our patients be healthier at home while benefiting from our supports for professional growth, personal wellness, and work-life balance.
Responsibilities:
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans.
- Link patients with service providers.
- Coordinate and monitor care plan delivery.
- Establish a helping relationship with patients and their families.
- Balance patient needs and choices with available resources, ensuring patients' values and preferences are respected.
Requirements:
- Membership, in good standing, with the applicable regulatory body (College of Nurses of Ontario, College of Physiotherapists of Ontario, College of Occupational Therapists of Ontario, or Ontario College of Social Workers and Social Service Workers).
- Recent experience in community health or a related field.
- Knowledge of the healthcare delivery system and community resources.
- Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills.
- Effective time management, prioritization, and organizational skills, with the ability to work independently and cooperatively in a busy multidisciplinary environment.
- Established ability to accurately complete required documentation, reports, and forms.
- A valid driver's license and access to a reliable vehicle.
- Proficient in a Windows environment.
- Advanced oral and written proficiency in English is essential.
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