Digital Data Strategist for Customer Experience

9 hours ago

London, Ontario, Canada Nexus Systems Group Inc. Full time

Nexus Systems Group Inc. is seeking a highly skilled Digital Data Strategist for Customer Experience to join our team in Toronto.

About the Role:

We are looking for an experienced professional to lead the implementation and configuration of Google Analytics 4 (GA4), ensuring accurate data tracking and reporting for ServiceOntario applications. The ideal candidate will have expertise in customizing GA4 reports, events, and parameters to meet unique business needs.

Key Responsibilities:
  • Lead the implementation and configuration of GA4, ensuring accurate data tracking and reporting.
  • Define custom events, user properties, and dimensions to capture relevant user interactions.
  • Built and maintain reports and dashboards in GA4 and tools like Looker Studio for stakeholders, tailored to specific business needs, such as user journeys.
  • Provide real-time and scheduled reporting for key performance indicators (KPIs).
Requirements:
  • Experience in implementing GA4 properties, including setting up data streams, configuring tagging frameworks, and linking to other Google tools (e.g., BigQuery, Google Tag Manager).
  • Proven experience migrating from Universal Analytics to GA4, including retaining historical data and ensuring reporting continuity.
  • Skill in customizing GA4 reports, events, and parameters to meet unique business needs.
  • Experience with integrating GA4 data into other platforms, such as Looker Studio and PowerBI for enhanced visualization.
What We Offer:

In this role, you will have the opportunity to work with cross-functional teams to align goals and foster productive relationships. You will also receive training on using GA4 reports and dashboards.

Compensation:

The estimated salary for this position is around $120,000 - $150,000 per year, based on industry standards and location. This compensation package includes a comprehensive benefits plan, opportunities for professional growth, and a dynamic work environment.

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