Senior Business Analyst

5 days ago

Vancouver, British Columbia, Canada Vancouver Fraser Port Authority Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our team at the Vancouver Fraser Port Authority. As a key member of our organization, you will play a critical role in enabling Canada's trade objectives by providing expert business analysis and solutions to support our operations.

Key Responsibilities
  • Requirements Management
    • Develop detailed business requirements and specifications for complex systems implementation projects, ensuring alignment with business needs and objectives.
    • Engage with stakeholders at all levels to elicit requirements, assess feasibility, and conduct scenario assessments for selection and design decisions.
    • Select, adopt, and adapt the most suitable requirements elicitation and testing methods, tools, and techniques to ensure rigorous analysis and accurate results.
    • Lead collection, analysis, and cleanup of data for mapping and migration, ensuring data integrity and usability for business operations.
    • Play a key role in solution design from a functional perspective, ensuring solutions meet business requirements and contribute to the selection process.
  • Project Management
    • Lead business analysis-related problem-solving efforts, providing substantiated recommendations with comprehensive analysis, indicators, artifacts, and solutions to the project manager in addressing project challenges.
    • Identify potential risks through detailed analysis, aiding in the development of mitigation strategies with the project manager.
    • Produce user guides and training materials to facilitate user adoption and improve customer service, tailored for various audiences.
    • Deliver findings and analysis in clear, concise, and adaptable formats for all stakeholders, utilizing written, visual, and verbal communication methods.
    • Establish clear requirements baselines with prioritization and ensure strict adherence to change control procedures, documenting and communicating any requirement changes to minimize impact on project progress and objectives.
    • Engage in project closure and lessons-learned activities to validate solutions with the business stakeholders, ensuring delivery aligns with business needs and identifying opportunities for continuous improvement.
    Requirements
    • Bachelor's Degree in an acceptable field of study, preferably in computer science, management information systems, or business administration.
    • Formal education and certification such as the Certified Business Analysis Professional (CBAP) or equivalent, highly preferred.
    • Minimum five (5) years of direct, recent, and progressive demonstrable experience in business analysis, showcasing a proven track record of requirements elicitation and management.
    • Demonstrated experience in successfully delivering business analysis for a minimum of 5 full lifecycle systems implementation projects. Proficient knowledge of business analysis per IIBA BABOK Guide and knowledge with Project Management according to PMBOK standards.
    • Must have prior experience in requirements management for complex systems implementation projects, preferably commercially-off-the-shelf solutions (COTS). Experience in implementing COTS solutions for enterprise functions such as HR, contract management, contract stakeholder engagement, and real estate management using both predictive (plan-driven) and adaptive (iterative/agile) approaches.
    • Experience and proficiency in various methods for business process analysis, including creating models, writing test plans and test cases, and writing functional requirement specifications supported by various methods such as user stories, system stories, wireframes, entity relationship diagrams (ERD), and system context diagrams.
    • Thorough understanding of Process Improvement methodologies such as Agile, Six Sigma, BPMN, and RUP.
    • Intermediate level of proficiency with Excel, Jira, ServiceNow, PowerPoint, SharePoint, and diagramming applications.
    • Excellent verbal, written, and interpersonal communication skills. Ability to communicate technically and non-technically to diverse audiences.
    • Ability to create impactful presentations and project artifacts.
    • Talent for translating detailed information into visual summaries for presentations and comprehensive project artifacts.
    • Effectively applies techniques of analysis as a key strength, involving the selection and use of appropriate analytical and visual models at Enterprise, Business, Software, and Information levels.
    What We Offer
    • Market-competitive base salaries and variable incentive plan.
    • Generous and inclusive benefits offering including retirement benefits plan.
    • Earned time off program.
    • Paid vacation and personal care leave.
    • Learning, development, and advancement opportunities.
    • Onsite gym with towel service in a national landmark in the heart of Vancouver's waterfront.
    • Friendly, unique, and respectful workplace.
    Location

Vancouver, Canada

Job Type

Bargaining Unit, Full-Time, Permanent, Hybrid

Working Environment

Normal office conditions.

The incumbent may be required to obtain and maintain a valid marine transportation security clearance as this position is required to access restricted areas/information as defined by the marine transportation security regulations.

This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated to employment equity and a workplace reflective of the diversity of our port community. We welcome applications from all qualified candidates including women, persons with disabilities, Indigenous peoples, and members of visible minorities. Reasonable accommodation can be provided in the selection process and while working with the port authority. If you require support applying to our openings, please contact us at

We recognize and acknowledge that we are located on the traditional territories of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. To learn more about our indigenous relations and commitment to reconciliation, please visit our website.

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