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Customer Service Ambassador

4 weeks ago

Calgary, Alberta, Canada Savers Value Village Full time

Company Overview:


Savers / Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where second-hand is second nature.


We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.


Salary: $45,000 - $60,000 per year



Job Description:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for customers, donors, and team members. We're hiring full-time and part-time associates to join our dynamic team.

As a Customer Service Associate, you'll celebrate uniqueness, work in a purpose-driven company, and enjoy opportunities for growth and development.

Key Responsibilities:

  • Create an awesome customer experience
  • Welcome donors and process donations efficiently
  • Support team members in achieving sales and customer satisfaction goals


Required Skills and Qualifications:

To succeed as a Customer Service Associate, you should possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and demonstrate a commitment to providing exceptional customer service.

Benefits:

As a valued member of our team, you'll enjoy comprehensive extended health care plans, company-paid life and AD&D insurance, a group registered retirement savings plan (RRSP) with a generous company matching provision, paid time off, and access to mental health services.

About Us:

Savers / Value Village operates over 300 stores across North America and has a strong presence in Australia. Our brand portfolio includes Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

What You Get:

* Comprehensive onboarding and training from day one
* In-house expertise through Savers University
* Opportunities for career growth and development