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Support Care Worker
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Support Care Worker
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Support Care Worker
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Whitby, ON, Canada Umbrella Functional Consulting & Support Team Full timeAbout the RoleWe are seeking a dedicated and compassionate Support Care Worker to join our team at Priory Adult Care. As a Support Care Worker, you will play a vital role in providing high-quality care and support to individuals with varying levels of need.Key ResponsibilitiesProvide personal care tasks, such as washing, dressing, and eatingAssist with light...
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Support Care Worker
1 month ago
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Support Care Worker
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Support Care Worker
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Support Care Worker
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Support Worker
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Support Care Worker
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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team at 360insights. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing top-notch technical support to our employees.
Key Responsibilities- Triage and Resolve Technical Issues: Utilize your technical expertise to troubleshoot and resolve helpdesk tickets using JIRA, ensuring minimal downtime and maximum productivity.
- Train User Base: Develop and deliver training programs to educate employees on corporate applications, ensuring seamless adoption and utilization.
- System Administration: Perform day-to-day system administration functions, including system provisioning, maintenance, and decommissioning laptops, to ensure our technology infrastructure remains up-to-date and secure.
- Technical Support: Provide exceptional technical support to internal employees, troubleshooting technical issues related to common infrastructure and network, within SLA response times.
- Process Improvement: Identify opportunities for process improvements, implementing new standards and configurations to enhance service delivery and efficiency.
- Onboarding and Termination: Ensure a seamless onboarding experience for new hires and terminations, maintaining integrity and security of Entra ID and user access privileges.
- Hardware and Software Standardization: Standardize hardware and software across departments, ensuring consistency and ease of use.
- Research and Implementation: Research and implement new corporate applications and solutions, staying up-to-date with the latest technologies and trends.
- Exceptional Customer Service: Demonstrate a customer-first mentality, providing exceptional customer service and support to internal employees.
- Technical Expertise: Possess strong technical skills, with the ability to troubleshoot and resolve complex technical issues.
- Communication Skills: Develop and deliver effective training programs, communicating technical information to non-technical employees.
- Organizational Skills: Prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Team Player: Collaborate with cross-functional teams, providing technical support and guidance as needed.
At 360insights, we are a fast-paced global technology company innovating and leading in the channel incentives and insights industry. We take pride in being a people-first organization, dedicated to fostering a vibrant values-based and inclusive culture. Our commitment to this ethos is reflected in our day-to-day operations and interactions with both team members and clients.
