Dining Operations Manager

2 weeks ago


Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time
Job Summary

We are seeking a highly skilled Dining Operations Manager to oversee the daily operations of our food service establishment. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high standards of quality and cleanliness, and driving sales growth.

Key Responsibilities:
  • Supervise staff in food preparation, portioning, and presentation to meet quality control standards.
  • Train staff on job duties, sanitation procedures, and safety protocols.
  • Maintain accurate records of stock levels, repairs, sales, and wastage.
  • Prepare and submit regular reports on operational performance.
  • Address customer complaints and concerns in a professional manner.
Work Environment:

This role requires strong communication and leadership skills, with the ability to work effectively in a fast-paced environment with tight deadlines. You must be physically fit, with the ability to stand for extended periods, lift heavy objects, and walk in a busy kitchen setting.

Requirements:
  • Previous experience in a similar role or industry.
  • Certifications relevant to the field of employment.
Benefits:

As a valued member of our team, you will enjoy a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and opportunities for career advancement.



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