Server Associate
7 days ago
Holt Renfrew is seeking a skilled Server to join our team, providing exceptional customer service and ensuring a seamless dining experience for our clients.
Key Responsibilities:
- Confirm daily specials and provide detailed information on ingredients as required
- Record client choices and relay them to the kitchen
- Recall orders accurately and deliver correct food items to clients
- Ensure client satisfaction with meals and provide gracious service
- Inform clients about new menu items and make recommendations
- Collaborate with the bartender to recommend wine and beverage pairings
- Upsell beverages, coffees, and desserts as appropriate
- Handle customer service concerns professionally and refer difficult issues to the Manager or Executive Chef
- Comply with Health & Safety policies and requirements
- Ensure compliance with privacy policies, regulations, and cyber security measures
Requirements:
- High School Diploma
- 2-3 years of experience in a similar role
- Fluency in French and English
What We Offer:
- Competitive total compensation
- Generous employee discount
- Pension and health & dental benefits
- Tuition assistance
- Continuous learning and development opportunities
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