Customer Support Engineer

2 weeks ago


Winnipeg, Manitoba, Canada Vertiv Co Full time
About Vertiv Co

At Vertiv Co, we are dedicated to designing, manufacturing, and servicing mission-critical infrastructure technologies for vital applications in data centers, communication networks, and commercial and industrial environments.

Job Description

We are seeking a highly skilled Customer Support Engineer to join our team in Winnipeg, MB. The successful candidate will be responsible for the installation, preventive maintenance, scheduled and emergency services on Vertiv (Liebert) Manufactured Uninterruptible Power Supply (UPS) products serviced by Vertiv.

The ideal candidate will have a valid driver's license, as travel is required for this role. A company vehicle, laptop, smartphone, and tools will be provided. Benefits include health insurance, prescription plans, dental, vacation, paid holidays, and 401K. We also offer an excellent training program for new hires and opportunities for professional growth.

Key Responsibilities
  • Render technical on-site and phone assistance to customers
  • Perform general and preventive maintenance on Uninterruptible Power Supply systems
  • Respond to emergency calls at customer's request
  • Strive to provide all customers a 'first time fix' for their equipment
Requirements and Qualifications

To be successful in this role, you will require:

  • One or more years of experience in a related field, including ASEET or equivalent industry experience
  • Interpersonal Skills, Professional, Reliable, Team Player, Familiarity with electrical/electronic test equipment and fundamentals
  • Able to make basic site evaluation skills, elementary fix/repair techniques, and summarize work-related tasks performed
Benefits

We offer a competitive salary of $$80,000 per year, plus benefits that include:

  • Health insurance
  • Prescription plans
  • Dental
  • Vacation
  • Paid holidays
  • 401K
About Our Company

Vertiv Co is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination based on age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity/expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.



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