Strategic Experience Design Director

24 hours ago


Vancouver, British Columbia, Canada T-Net British Columbia Full time

We are seeking a Strategic Experience Design Director to join our Product Design team at T-Net British Columbia.

Company Overview

Clio is a global leader transforming the legal experience for all by bettering the lives of legal professionals and increasing access to justice. Our mission-driven organization prioritizes diversity, equity, and inclusion, fostering an environment where teams feel valued and empowered to excel in their careers.

Salary and Benefits

The estimated annual salary for this role is $120,000 - $180,000 CAD, depending on location and experience. Our competitive compensation package includes top-tier health benefits, dental, and vision insurance, as well as flexible time off policies and opportunities for professional growth and development.

Job Description

As a Strategic Experience Design Director, you will lead multi-year, high-impact experience design strategies across our complex portfolio of products and personas. You will create north-star artifacts that inspire and provoke customer-focused roadmaps and designs, aligning short-term work with longer-term goals. Your expertise will help drive clarity and alignment across design efforts, contributing to frameworks for assessing and scaling design quality.

You will collaborate with peers across the product design team to deliver a cohesive platform experience, focused on providing a comprehensive, delightful, and integrated experience across the entire Clio ecosystem. Your business acumen and ability to connect design strategy to business value will be essential in driving growth and success.

Required Skills and Qualifications
  • Proven track record of taming complexity and delivering elegant design strategies and experiences
  • Experience designing 3-5 year experience design strategies that establish a north-star
  • Ability to create solutions that scale across short and long-term customer and business goals simultaneously
  • Strong leadership skills, with experience leading teams of designers focused on improving end-to-end experiences
  • Business acumen and ability to connect design strategy to business value
Benefits
  • Competitive, equitable salary
  • Top-tier health benefits, dental, and vision insurance
  • Flexible time off policy
  • RRSP matching and RESP contribution
  • Clioversary recognition program


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