Health Information Clerk

4 weeks ago


Brandon, Manitoba, Canada Prairie Mountain Health Full time
Job Summary:

As a Health Information Clerk with Prairie Mountain Health, you will play a vital role in ensuring the accuracy and timeliness of patient registration and associated processing on the admission/discharge/transfer (ADT) system. You will be responsible for collecting complete and accurate demographic and financial data, completing necessary registration forms, and retrieving clinical health information as required. Additionally, you will release information in accordance with the Personal Health Information Act and the Mental Health Act and regional policy. If you have a strong understanding of electronic health records (EHR) applications and are proficient in Microsoft programs, this could be the ideal role for you.

Key Responsibilities:

  • Registration and associated processing on the ADT system, including registrations, admissions, transfers, and discharges, adhering to provincial and regional registration guidelines and practices.
  • Collect complete and accurate demographic and financial data, including provincial health coverage and/or related 3rd party insurance.
  • Complete all necessary registration forms, as required.
  • Retrieve clinical health information, as required.
  • Release information in accordance with the Personal Health Information Act and the Mental Health Act and regional policy.
  • Accurately complete and process Birth Registrations in accordance with the Vital Statistics Act.
  • Follow downtime procedures for registration of patients/maintenance of ADT Downtime system.
  • Reconciliation of ADT reports (e.g. midnight census) for admissions/discharges/transfers as well as copying and distribution following outlined procedures.
  • Coordinate completion and processing of Death Registrations in accordance with the Vital Statistics Act.
  • Maintenance of Morgue documentation, as required.
  • Inform funeral homes of release and completion of certificate of death, as required.
  • Coordinate funeral home and transport agency access to Morgue, as required.
  • Retrieve, document & lock up patient valuables, as required.
  • Coordinate and process appropriate bed placement within ADT with facility bed management personnel, as required.
  • Direct clients to appropriate clinical or treatment areas.
  • Locate and retrieve records required for provision of care.
  • Retrieve and return records as required.
  • Review health records for accuracy and completion, in a timely manner, in accordance with minimum documentation requirements.
  • Confirm and ensure regional chart sequence.
  • Adhere to regional record processing practices to prepare and scan patient/clinical reports.
  • Adhere to regional record management practices and policy for record security, storage and control and for retention and destruction of personal health information.
  • Investigate and reconcile double health record numbers and overlays.
  • Reconcile system information and prepare reports on a monthly basis or as required.
  • Operate switchboard to relay incoming calls.
  • Page physicians and staff using paging equipment as well as overhead paging.
  • Assist staff and the general public in a kind and helpful manner.
  • Attend to various alarms at the Switchboard and notify the responsible department, as required.
  • Respond to the buzzers for the various doors throughout the facility, as required.
  • Maintain control of the keys for the facility, as required.
  • Respond to patient inquiries via telephone.
  • Comply with Provincial Productivity Standards re: job performance.
  • Other duties as assigned.


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