Shift Operations Manager
2 weeks ago
- Key Responsibilities:
- Develop and implement effective methods to maintain efficient work schedules.
- Lead and coordinate the activities of a team of food preparation staff.
- Provide training to staff on job duties, sanitation procedures, and safety protocols.
- Determine ingredient and supply requirements for meal preparation.
- Recruit and hire food service staff.
- Ensure high-quality food and service standards are met.
- Address customer complaints and concerns in a professional manner.
- Manage stock, repairs, sales, and wastage records.
- Prepare and submit regular reports.
- Work Environment:
- Fast-paced environment with tight deadlines.
- Combination of sitting, standing, and walking.
- Work under pressure to meet targets.
- Required Skills:
- Client-focused approach.
- Excellent communication and interpersonal skills.
- Flexibility and ability to work as part of a team.
- Previous experience in a similar role.
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