Food Services Team Lead

3 weeks ago


Niagara Falls, Ontario, Canada Pizza Fiamma Full time

Work Setting:

  • Our dynamic team at Pizza Fiamma is looking for a skilled Restaurant Supervisor to join our fast-paced environment.
  • This role is based in a fast food outlet or concession, offering a unique opportunity to work in a restaurant setting.

Key Responsibilities:

  • Supervise and coordinate the activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation, and safety procedures to maintain a high standard of quality.
  • Estimate ingredient and supply requirements for meal preparation, ensuring efficiency and productivity.
  • Ensure that food and service meet quality control standards, maintaining a positive customer experience.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future growth.
  • Prepare and submit reports on a regular basis, highlighting key performance indicators.
  • Stay up-to-date with the establishment's culinary genres, enhancing your knowledge and skills.
  • Establish work schedules that meet the needs of the team and the business, ensuring a smooth operation.

Support for Diverse Groups:

  • Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Offer diversity and cross-cultural training to foster a sense of belonging among newcomers and refugees.
  • Provide awareness training to employees to create a welcoming work environment for youth.
  • Offer awareness training to employees to create a welcoming work environment for Veterans.
  • Provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Offer staff awareness training to create a welcoming work environment for mature workers.
  • Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Job Details:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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