Chief Business Analyst Card Domain Expert

4 weeks ago

Montreal, Quebec, Canada National Bank Full time
Job Title: Chief Business Analyst Card Domain Expert

About the Role:

As a Chief Business Analyst in the Card Domain team at National Bank, you will play a key role in liaising with business teams and delivery teams. You will work in Agile mode and be part of a squad that manages and delivers business and technology projects for different sectors.

Key Responsibilities:

* Support product owners, business line partners, and IT teams in their decision-making and deliveries
* Define the scope of processes to be optimized and proactively take charge of planning activities for the various deliverables
* Lead workshops with multiple stakeholders with varied levels and expertise
* Model current and target processes based on the Bank's existing mapping practices
* Carry out high-level and detailed impact analyses on all angles of processes, with the help of experts
* Apply best practices to identify and write business requirements (functional, non-functional, informational, transitional), understand their connections, and ensure their traceability
* Define and identify user test scenarios and support users with operational transfer
* Make proposals for change management strategies for users of the solution

About the Team:

The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes. As part of the Card Domain, you will be on a large team of 200 colleagues, and you will report to Delivery Manager.

What We Offer:

* Competitive compensation
* A wide range of flexible benefits to help promote your wellbeing and that of your family
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic

Why Join Us:

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.

Prerequisites:

* University degree in a related field and several years of relevant experience
* Business analysis skills in a tech-based ecosystem
* Experience in the end-to-end transformation of business processes
* Knowledge of business process improvement and mapping: Business Capacities, modeling, BPMN, Lean approach
* Experience with testing scenarios and user support
* Ability to think strategically, analytically, synthetically, and communicate effectively
* Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.)

Languages:

English, French

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