Customer Service Team Lead

2 weeks ago


Niagara Falls, Ontario, Canada Falls Avenue Resort Niagara Falls Full time
Job Description

We are seeking an experienced Customer Service Team Lead to join our team at Falls Avenue Resort Niagara Falls.

About the Role:

  • This is a supervisory position overseeing a team of 5-10 staff members.
  • The successful candidate will be responsible for coordinating activities, establishing work schedules and procedures, performing same duties as workers supervised, preparing and submitting reports, resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality.
  • Additional responsibilities include assisting clients/guests with special needs, coordinating, assigning, and reviewing work, hiring and training staff in job duties, safety procedures, and company policies, maintaining operation of computer systems, equipment, machinery, and arranging repair work to ensure business continuity and customer service delivery, and requisitioning materials and supplies.

Requirements:

  • Degree in a related field or equivalent experience required.
  • Certificate or diploma from a program of 3 months to less than 1 year preferred.
  • Will train candidates with no prior experience in this field.

Work Environment:

  • On-site work only, with no option to work remotely.
  • Fast-paced environment with tight deadlines.
  • Requires standing for extended periods.

Benefits:

  • Health benefits package including dental plan, health care plan, and vision care benefits.

Estimated Salary Range:

$60,000 - $80,000 per annum based on location and experience.



  • Niagara Falls, Ontario, Canada Falls Avenue Resort Niagara Falls Full time

    About UsFalls Avenue Resort Niagara Falls is a world-renowned destination, offering an unforgettable experience for our guests. As we continue to grow and evolve, we are seeking a skilled Customer Service Team Lead to join our team.


  • Niagara Falls, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Department Manager to lead our OMNI team in Niagara Falls, ON.About the RoleThis is a unique opportunity to join Walmart Canada as a Department Manager for our OMNI department. As a key member of our team, you will be responsible for providing exceptional customer service, leading by example,...


  • Niagara Falls, Ontario, Canada East Izakaya Full time

    OverviewWe are seeking a Food Service Team Lead to join our team at East Izakaya. The successful candidate will oversee the preparation and presentation of high-quality food and beverages, ensuring exceptional customer service.


  • Niagara Falls, Ontario, Canada Chatime Full time

    We are seeking an experienced Food Service Supervisor to join our team at Chatime. As a Food Service Team Lead, you will play a key role in ensuring the smooth operation of our food service establishment.About the RoleAs a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food....

  • Food Service Team Lead

    2 months ago


    Niagara Falls, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Food Service Supervisor to oversee the daily operations of our food service department. In this role, you will be responsible for managing staff, maintaining quality standards, and ensuring excellent customer service.Key Responsibilities:Supervise and coordinate the activities of food service staff.Ensure food safety and cleanliness...


  • Niagara Falls, Ontario, Canada RAJDHANI SWEETS & RESTAURANT Full time

    Job DescriptionWe are seeking a skilled Food Service Team Lead to join our team at RAJDHANI SWEETS & RESTAURANT.As a Food Service Team Lead, you will play a key role in ensuring the smooth operation of our kitchen and dining areas. This is an excellent opportunity for someone with a passion for cooking and leadership skills to take on new...


  • Niagara Falls, Ontario, Canada McDonald's Full time

    Job DescriptionWe are seeking a skilled Food Service Supervisor to join our team at McDonald’s. In this role, you will be responsible for leading a team of food service staff and ensuring the smooth operation of our kitchen.Key ResponsibilitiesLead and manage a team of 3-4 staff members to achieve exceptional customer service and quality food...


  • Niagara Falls, Ontario, Canada MEHFIL BAR AND GRILL Full time

    We are seeking a seasoned Food Service Supervisor to lead our team at MEHFIL BAR AND GRILL. This role requires a highly motivated individual with exceptional leadership skills and experience in food service management.Job OverviewIn this position, you will oversee the day-to-day operations of our food service department, ensuring seamless execution of menus,...


  • Niagara Falls, Ontario, Canada Chatime Full time

    Job SummaryWe are seeking an experienced Food Service Supervisor to lead our team at Chatime. As a Food Service Team Lead, you will oversee daily operations, supervise staff, and ensure exceptional customer service.About the RoleThe successful candidate will have 1-7 months of experience in food service management and possess excellent leadership skills. You...


  • Niagara Falls, Ontario, Canada Queen's Coach Family Restaurant Full time

    Job Title: Food Service Team LeadWe are seeking a dedicated and experienced Food Service Team Lead to join our team at Queen's Coach Family Restaurant.About the Role:This is a permanent full-time position that requires a minimum of 1 year to less than 2 years of experience in a similar role. The successful candidate will be responsible for supervising and...


  • Niagara Falls, Ontario, Canada HOCO Ltd. Full time

    Job OverviewHOCO Ltd. is seeking an experienced Hospitality Services Team Lead to join our team.Salary and BenefitsThe successful candidate can expect a competitive salary of $60,000 - $80,000 per annum, depending on experience.Job DescriptionThis role requires a strong leader who can oversee the daily operations of our food service department. Key...


  • Niagara Falls, Ontario, Canada CANADA INC. Full time

    About This JobCanada Inc. is seeking a highly motivated and experienced Food Service Team Lead to join our restaurant team. As a key member of our operations team, you will be responsible for leading a team of staff in the preparation and portioning of food, as well as ensuring that our high standards of quality and customer service are met.Key...


  • Niagara Falls, Ontario, Canada GENERATION 3 HOLDINGS INC. Full time

    Job OverviewWe are seeking a highly motivated and experienced Food Service Team Lead to join our team at GENERATION 3 HOLDINGS INC. This role will be responsible for overseeing the day-to-day operations of our coffee shop, including supervising staff, managing inventory, and ensuring excellent customer service.Key ResponsibilitiesSupervise and coordinate...

  • Restaurant Team Lead

    4 weeks ago


    Niagara Falls, Ontario, Canada Chatime Full time

    Job Title: Restaurant Team Lead - Food ServiceAbout the Role:We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at Chatime. As a key member of our restaurant management team, you will play a critical role in ensuring that our customers receive exceptional service and enjoy an unforgettable dining...

  • Restaurant Team Lead

    4 weeks ago


    Niagara Falls, Ontario, Canada Oh Bombay Full time

    Job Title:Restaurant Team LeadAbout the Role:We are seeking a skilled Restaurant Team Lead to join our team at Oh Bombay. This is an exciting opportunity to take on a leadership role and contribute to the success of our restaurant.Key Responsibilities:Staff Supervision: Lead a team of 3-4 staff members, providing guidance and support to ensure excellent...

  • Operations Team Lead

    4 weeks ago


    Niagara Falls, Ontario, Canada McDonald's Full time

    About the RoleWe are seeking a skilled Operations Team Lead to join our food service team at McDonald's. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our restaurant.Key ResponsibilitiesSupervise and coordinate activities of staff who prepare and portion foodTrain staff in job duties,...


  • Niagara Falls, Ontario, Canada Subway sandwiches & salads Full time

    We are seeking a skilled Food Service Team Lead to join our team at Subway sandwiches & salads. As a key member of our operations team, you will play a vital role in ensuring the highest quality of food and customer service.About the RoleThis is a permanent position with 30 hours per week. You will work closely with our management team to establish methods...


  • Niagara Falls, Ontario, Canada Tim Hortons Full time

    Job Title: Food Service Team Lead Position at Tim HortonsWe are seeking a highly skilled and experienced Food Service Team Lead to join our team at Tim Hortons. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our food service department.About the Role:This is a permanent full-time position with an estimated...


  • Niagara Falls, Ontario, Canada THE GURU FINE INDIAN CUISINE (2289833 Ontario Inc.) Full time

    We are seeking an experienced Operations Manager Food and Beverage to join our team at THE GURU FINE INDIAN CUISINE (2289833 Ontario Inc.).The ideal candidate will have a strong background in food service management, with experience supervising staff in a fast-paced environment.This is a permanent, full-time position working 35 hours per week, requiring the...

  • Restaurant Team Lead

    4 weeks ago


    Niagara Falls, Ontario, Canada McDonald's Full time

    Job Title: Restaurant Team LeadAbout the Role:This is a key leadership role where you will oversee the smooth operation of a busy McDonald's restaurant. As a Restaurant Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control...