Insurance Client Advocate

2 days ago


Surrey, British Columbia, Canada Westland Insurance Full time
Renewal Retention Specialist

We're seeking a skilled Renewal Retention Specialist to join our team at Westland Insurance. As a key member of our team, you will be responsible for delivering exceptional customer service, uncovering clients' business challenges, and providing recommendations to promote client retention.

Key Responsibilities:
  • Deliver superior customer service that promotes client retention
  • Uncover clients' business challenges and act as a client advocate identifying their needs and providing recommendations
  • Assist clients with their insurance needs by utilizing basic knowledge of underwriting principles
  • Ensure quality service and professionalism at every customer interaction
Requirements:
  • Minimum of 2-3 years of Personal Lines insurance experience in a service and client satisfaction oriented environment
  • Strong knowledge of P&C provincial underwriting criteria, portals, claims handling, handling of client inquiries
  • Insurance Broker Level 2 License preferred
What We Offer:
  • An open, flexible, and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to drive your own success
  • A total rewards program that takes care of your financial, physical, and mental health
  • Flexible paid Values Days to celebrate days important to you
  • Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

At Westland Insurance, we value diversity and inclusion in our workplace. We strive to create a safe and welcoming environment where everyone has a voice and is free to be themselves. If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



  • Surrey, British Columbia, Canada Westland Insurance Full time

    About the RoleWe are seeking a highly skilled Renewal Retention Specialist to join our team at Westland Insurance. As a key member of our insurance services team, you will be responsible for delivering exceptional customer service and promoting client retention.Key ResponsibilitiesDeliver superior customer service that promotes client retentionUncover...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    About the RoleWe are seeking a highly skilled Renewal Retention Specialist to join our team at Westland Insurance. As a key member of our insurance services team, you will be responsible for delivering exceptional customer service and promoting client retention.Key ResponsibilitiesDeliver superior customer service that promotes client retentionUncover...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    About the RoleWe are seeking a highly motivated and customer-focused Insurance Professional to join our team as an Auto Insurance Specialist. As a Risk Management Advisor, you will play a key role in assisting clients with their Auto insurance needs, providing exceptional service, and building strong relationships with our clients.Key ResponsibilitiesDeliver...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    About the RoleWe are seeking a highly motivated and customer-focused Insurance Professional to join our team as an Auto Insurance Specialist. As a Risk Management Advisor, you will play a key role in assisting clients with their Auto insurance needs, providing exceptional service, and building strong relationships with our clients.Key ResponsibilitiesDeliver...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Unlock Your Potential as a Commercial Insurance AdvisorAt Westland Insurance, we're on a mission to provide exceptional client service and promote insurance products that meet the unique needs of our clients. As a Commercial Insurance Advisor, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Promote and educate clients on...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Unlock Your Potential as a Commercial Insurance AdvisorAt Westland Insurance, we're on a mission to provide exceptional client service and promote insurance products that meet the unique needs of our clients. As a Commercial Insurance Advisor, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Promote and educate clients on...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor - Online AutoWe're seeking a skilled Insurance Advisor to join our Online Auto team at Westland Insurance Group Ltd. As an Insurance Advisor, you will play a crucial role in assisting active clients with their Auto needs via phone and email, strengthening their relationship with the company.Key Responsibilities:Deliver exceptional customer...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor - Online AutoWe're seeking a skilled Insurance Advisor to join our Online Auto team at Westland Insurance Group Ltd. As an Insurance Advisor, you will play a crucial role in assisting active clients with their Auto needs via phone and email, strengthening their relationship with the company.Key Responsibilities:Deliver exceptional customer...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Join Our Team as an Auto Insurance ConsultantWestland Insurance Group Ltd is seeking a dedicated Auto Insurance Consultant to enhance our vibrant team. If you are enthusiastic about the insurance sector and excel in delivering outstanding client support, this position is an excellent fit for you.Position Summary:Provide exceptional service to our...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Professional to join our team as an Auto Insurance Specialist. As a key member of our Online Auto team, you will be responsible for assisting active clients with their Auto needs via phone and email, and strengthening their relationship with our company.Key Responsibilities:Deliver...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Professional to join our team as an Auto Insurance Specialist. As a key member of our Online Auto team, you will be responsible for assisting active clients with their Auto needs via phone and email, and strengthening their relationship with our company.Key Responsibilities:Deliver...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Sales Professional to join our team at Westland Insurance. As a Commercial Insurance Specialist, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Sales Professional to join our team at Westland Insurance. As a Commercial Insurance Specialist, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Sales Professional to join our team at Westland Insurance. As a Commercial Insurance Specialist, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Sales Professional to join our team at Westland Insurance. As a Commercial Insurance Specialist, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Sales Professional to join our team at Westland Insurance. As a Commercial Insurance Specialist, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...


  • Surrey, British Columbia, Canada Westland Insurance Full time

    Job Summary:We are seeking a highly motivated and experienced Insurance Sales Professional to join our team at Westland Insurance. As a Commercial Insurance Specialist, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...


  • Surrey, British Columbia, Canada Westland Insurance Ltd. Full time

    We are on the lookout for an Experienced Insurance Consultant. Are you ready to explore new opportunities?Westland Insurance Ltd. is expanding and has an exciting role available for a Senior Insurance Specialist. If you have a passion for discussing insurance and delivering outstanding client service, this position is tailored for you. We seek a dedicated...

  • Insurance Advisor

    2 months ago


    Surrey, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor - Auto King George Blvd, Surrey, BC V3T 0P9, Canada Req #3259 Friday, July 26, We're searching for an Insurance Advisor - Auto. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor - Auto for our team based out of our Surrey Head Office. Do you love to talk...

  • Insurance Advisor

    2 weeks ago


    Surrey, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor (Guildford Village) Surrey (Guildford Village), BC, Ave e101, Surrey, British Columbia, Canada Req #3375 Thursday, August 29, We're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Guildford Village office in...