Sales and Service Professional
3 weeks ago
Job Summary
Overview
This role requires an individual with exceptional client-focused sales expertise and strong problem-solving skills. As a representative of the Royal Bank of Canada, you will help clients with their financial needs, providing value in key moments and collaborating with partners to achieve client goals.
Responsibilities
- Engage with clients in all areas of the branch and community, identifying financial needs and providing advice and assistance
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience and drive sales
- Respond to client-initiated contact, assisting with a range of financial transactions
- Actively listen and engage clients in conversation to understand their individual needs
- Proactively resolve and prevent client banking problems
- Cultivate and maintain relationships with partners to capitalize on business opportunities and referrals
Requirements
Mandatory
- Mutual Funds accreditation (Investment Funds in Canada or the Canadian Securities Course)
- Proven passion for putting clients first, with success in a hands-on, target-driven sales environment
- Problem-solving and people skills, with the ability to build strong relationships and connect with clients
- Flexibility, eagerness to learn, strong personal ethics, and a drive for success
- Digital literacy across a range of devices
- Availability to work all open business hours
Desirable
- A track record of building rapport and maintaining client relationships within the financial or service industry
Benefits
We strive to create a progressive work environment, where employees can grow and thrive. Our comprehensive Total Rewards Program includes competitive compensation, bonuses, and flexible benefits. We offer world-class sales training, coaching, and development opportunities, as well as a dynamic, collaborative team and access to cutting-edge tools and training.
- A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
- Continued opportunities for career advancement
- World-class sales training, coaching, and development opportunities
- Support from a dynamic, collaborative team, as well as world-class tools and training
- Opportunity to achieve great success and grow your career with RBC
We are committed to supporting flexible work arrangements when available. Details to be discussed with the Hiring Manager.
Key Skills
Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital LiteracyAdditional Job Details
Platform
PERSONAL & COMMERCIAL BANKINGJob Type
RegularPay Type
Salaried-
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