Canada Client Service Leader
4 weeks ago
We are seeking a highly skilled and experienced professional to lead our Canadian business unit as a Client Service Leader. This is a unique opportunity to join a dynamic and growing company, BooksTime, Inc., and contribute to its success in the Canadian market.
Key Responsibilities- Lead and manage the Canadian business unit, overseeing all aspects of Canadian operations, with a primary focus on service management, ensuring clients and staff are happy and that your team has the support they need to succeed.
- Serve as a key executive in BooksTime's global organization, collaborating with teams in other countries to leverage shared staff and resources related to IT, recruiting, service provision, and more.
- Learn BooksTime's existing service processes and implement them for the Canadian market, adapting where needed for the local context and improving them as well.
- Hire, train, and manage Canadian team members, including Senior Accountants who supervise and review the work done by global bookkeeping teams and help with high-level client communication.
- Build a training program for BooksTime's current global bookkeeping teams on Canadian bookkeeping.
- Ensure all Canadian operations comply with local laws and regulations, including tax compliance.
- Provide leadership and vision to build and scale the Canadian branch.
- Expertise in Canadian Accounting: Extensive knowledge of Canadian bookkeeping, accounting, and tax regulations relevant to small businesses. Chartered Public Accountant (CPA) preferred but not required.
- Proven Leadership Skills: Great at communicating a vision, managing people, and helping them reach their potential. Several strong references from happy employees and colleagues will be requested and will be key to hiring decisions.
- Growth Driver: Demonstrated ability to thrive in a dynamic environment with ambitious growth goals is a big plus.
- Independent Worker: Capable of working autonomously and taking significant decisions.
- Pragmatic Visionary: Able to both dream big but also to execute plans effectively to make those dreams a reality.
- Relationship Builder: Excellent networking and interpersonal skills. This is a reputation and connection-based business.
- Experienced: The number of years is not the most important factor; we're looking for someone with a clear track record of driving huge growth and impact. That said, the minimum is 5 years of relevant work experience.
- Tech-Savvy: A general interest in learning and using the latest tech is important. Additionally, experience in QuickBooks and/or Xero would be a big plus.
- Make an impact. This is a rare opportunity to be essentially a cofounder of a business unit with nearly unlimited scalability but within the framework of an existing business that comes with an already proven playbook, shared resources, and other support.
- Make history. We're still small (about 115 people globally) but we have a huge opportunity to scale up the world's first large global bookkeeping firm. This is a great opportunity to lead growth in one of the most promising markets in the world.
- Work that matters. Without reliable financial reports, people can't run their businesses effectively. You can make a real difference in the lives of millions of small business owners by helping them find a reliable, affordable bookkeeping solution.
- Work that stays fresh. Things are constantly changing at a fast-paced growing startup like this, so we can pretty much guarantee that you'll never be bored.
- Constant improvement. This is one of our core values. We can't wait to hear your ideas about how we can do better, not just in Canada but across the board. If you're looking for a role that gives you ample opportunity to be heard and make a big impact, you've found it.
- 100% remote, flexible work. No more commuting. No more cubicles. No more rigid schedules.
-
Canada Client Service Leader
1 month ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout the OpportunityBooksTime, Inc. is expanding into the Canadian market and seeking a seasoned leader to spearhead our Canadian operations. As Client Service Leader, you will be responsible for overseeing all services provided to Canadian clients, driving growth, and building a strong reputation for the BooksTime brand in Canada.Key ResponsibilitiesLead...
-
Client Service Leader Canada
1 month ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout the OpportunityBooksTime, Inc. is expanding its operations into the Canadian market, and we are seeking a visionary leader to oversee our Canadian business unit. As Client Service Leader for BooksTime Canada, you will be responsible for managing all aspects of our Canadian operations, ensuring clients and staff are happy, and driving growth in this...
-
Canada Client Service Leader
1 month ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout BooksTime CanadaBooksTime, Inc. is expanding its operations into the Canadian market, and we're seeking a visionary leader to spearhead our Canadian business unit. As Client Service Leader for BooksTime Canada, you will be responsible for overseeing all services provided to Canadian clients, ensuring exceptional service management, and driving growth...
-
Canada Client Service Leader
4 weeks ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout the Opportunity in CanadaBooksTime is expanding into the Canadian market, and we're seeking a visionary co-founder to lead our Canadian operations. As Client Service Leader, you'll oversee all services provided to Canadian clients, ensuring clients and staff are happy and supported.This is a hands-on role requiring a pragmatic leader who doesn't mind...
-
Canada Client Service Leader
4 weeks ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout the Opportunity in Canada:BooksTime is expanding into the Canadian market, seeking a visionary co-founder to lead the Canadian business unit. As Client Service Leader, you will oversee all services provided to Canadian clients, ensuring clients and staff are happy, and your team has the support they need to succeed.Key Responsibilities:Lead and manage...
-
Canada Client Service Leader
1 month ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout BooksTime, Inc.BooksTime, Inc. is a global bookkeeping firm serving US-based clients. We're expanding into the Canadian market and seeking a visionary leader to spearhead our Canadian operations.Job DescriptionWe're looking for a seasoned professional to oversee all aspects of our Canadian business unit. As Client Service Leader, you'll be responsible...
-
Canada Client Service Leader
4 weeks ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout the OpportunityBooksTime, Inc. is expanding into the Canadian market and seeking a visionary co-founder to lead our Canadian operations. As Client Service Leader, you will oversee all services provided to Canadian clients, ensuring exceptional service delivery and driving business growth.Key ResponsibilitiesLead and manage the Canadian business unit,...
-
Canada Client Service Leader
4 weeks ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout the RoleThis is a unique opportunity to lead the Canadian business unit of BooksTime, Inc., a global bookkeeping firm. As Client Service Leader, you will be responsible for overseeing all services provided to Canadian clients, ensuring their satisfaction and the success of your team.Key Responsibilities:Lead and manage the Canadian business unit,...
-
Canada Client Service Leader
4 weeks ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout BooksTime, Inc.BooksTime, Inc. is an ambitious bookkeeping firm serving US-based clients. After 8 years of growth and hundreds of happy clients, we're looking to build on our success by expanding into the Canadian market.We're seeking a visionary cofounder for our Canadian operations to lead and manage the Canadian business unit, overseeing all aspects...
-
Nurse Leader
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary: As a Nurse Leader at HealthEcareers - Client, you will provide professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. You will demonstrate performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Your flexibility to...
-
Nurse Leader
4 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary: As a Nurse Leader at HealthEcareers - Client, you will provide professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. You will demonstrate performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. You will remain flexible...
-
Canada Client Service Leader
4 days ago
Toronto, Ontario, Canada BooksTime, Inc. Full timeAbout BooksTime, Inc.We are a leading global bookkeeping firm serving clients worldwide. Our mission is to provide high-quality bookkeeping services at affordable prices, leveraging modern automation and AI technology.Growth Opportunity in CanadaWe expect our model to work well in the Canadian market, with similarities between the Canada and US markets.There...
-
Canada SMB Restaurant Success Leader
1 month ago
Toronto, Ontario, Canada DoorDash Canada Full timeAbout the RoleWe're seeking a seasoned sales leader to oversee our local restaurant accounts and teams nationwide. As the Head of Canada SMB Restaurant Success, you'll report directly to our Senior Director and drive our restaurant retention and growth strategy.You'll lead a team to improve the way we work, retain and build relationships with our partners,...
-
Canada Distribution Leader
3 weeks ago
Toronto, Ontario, Canada Aviva Full timeAbout the RoleWe are seeking a strategic and client-centric leader to join our Global Distribution team as the Head of Canada. This key role will be responsible for leading our distribution strategy across all client channels in Canada.About the JobYou will be responsible for developing and implementing a distribution strategy that meets the needs of our...
-
Toronto, Ontario, Canada CBCRadio-Canada Full timeCBC/Radio-Canada seeks a Senior Manager, Technology Support Client Service, to lead the technology support client service teams for our News, Production, Digital Media and Corporate Services divisions. The ideal candidate will have extensive experience managing a client service team, with a client focus and openness to change and new technologies. Key...
-
Toronto, Ontario, Canada KPMG-Canada Full timeAbout This RoleWe are seeking a highly experienced Digital Transformation Marketing Leader to join our team at KPMG in Canada. As a key member of our marketing team, you will be responsible for developing and executing global marketing plans for our technology and transformation business units.Key ResponsibilitiesMarketing Strategy Development: Assume...
-
Canada Construction Risk Management Leader
6 days ago
Toronto, Ontario, Canada Aon Full timeA career-defining opportunity awaits at Aon, a leading professional services organization with a specialty in Construction & Infrastructure (C&I). We are seeking an experienced Contract Surety, National Leader to spearhead our national construction risk management practice.Job DescriptionAbout the Role:As a key member of our C&I team, you will be responsible...
-
Toronto, Ontario, Canada Liberty Mutual Canada Full timeAbout the RoleThe Head of Canada Global Transaction Solutions is a strategic leader who will lead our Canadian Global Transactions Solutions (GTS) business. You will be responsible for leading a team in the underwriting, business development, and profitable growth of our GTS business in the Canadian market.Key Responsibilities:Champion and model our Liberty...
-
Toronto, Ontario, Canada KPMG-Canada Full timeJob SummaryKPMG-Canada is seeking a highly skilled Global Cybersecurity Operations Leader to join our team. As a key member of our organization, you will be responsible for providing leadership and direction in the development and implementation of cybersecurity strategies.ResponsibilitiesLead the development and implementation of cybersecurity strategies to...
-
Toronto, Ontario, Canada Mackenzie Investments Full timeWe are seeking a seasoned Business Leader to drive service excellence and innovation in our dynamic financial services environment at Mackenzie Investments.About the Role:The Business Leader, Client Service will lead a highly skilled team in IGM Client Services Operations, delivering exceptional client experiences and driving business results.Key...
