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Program Information Specialist
2 weeks ago
The Program Information Specialist will be responsible for providing accurate and timely information to clients regarding different government programs and services. They will also be required to resolve client issues and concerns, and refer them to other government departments and outside agencies as needed.
The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a team setting. They will also be responsible for maintaining professional decorum when dealing with a variety of client issues, behaviors, and conduct.
Responsibilities include:
* Providing accurate and timely information to clients
* Resolving client issues and concerns
* Referring clients to other government departments and outside agencies as required
* Logging client contacts in ServiceNow for statistical and reporting purposes
This is an exciting opportunity for someone looking to join a dynamic team and make a real difference in the lives of others.
