3 Days Left Program Delivery Specialist

Job Information
Job Title: Program Delivery Specialist
Job Requisition ID: 68412
Ministry: Agriculture and Irrigation
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Fulltime/Temporary position (until July 25, 2026)
Scope: Open Competition
Closing Date: March 26, 2025
Classification: Program Services 3 Market Adjustment (023PSAMA)
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,299 - $89,666/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported.

The Ministry of Agriculture and Irrigation is responsible for policies, legislation, regulations and services necessary for Alberta's agriculture and food sectors to grow, prosper and diversify, inspiring public confidence in the quality and safety of food and supporting environmentally sustainable resource management practices.

The Primary Agriculture Division at the Ministry of Agriculture and Irrigation supports the development and competitiveness of Alberta's crop and livestock industries by encouraging traceability, disease surveillance and adoption of innovation through emergency preparedness, cross-government surveillance networks and delivery of grant programs.

The Crop Assurance Branch supports market access and growth for Alberta crop and beekeeping sectors through a comprehensive legislative framework and surveillance program which ensures that critical risks associated with pests or diseases are tracked and mitigated. The branch also delivers innovation and public trust grant programs, as well as traceability, water and other programs to support the competitiveness of Alberta producers.

The Crop Assurance Branch is looking for an individual to be an integral part of a dynamic Program Delivery Unit, to assist other Agriculture and Irrigation Ministry Programs streamline application processes and deliver programs to Alberta agriculture producers. This position is specifically responsible for the Bee Health Assurance team's (BHAT) annual registration process, supporting the health of Alberta's beekeeping industry.

The Program Delivery Specialist is integral for processing applications under the Beekeeper Registration Program (BEES) collecting, verifying and analyzing information to maintain a high level of data integrity within the Beekeeper Registration system to:

- Independently perform verification and compliance of applications and resolve eligibility issues
- Resolve issues and inquiries from existing and potential registering Beekeepers
- Ensure data standardization and applications are processed under the Alberta Bee Act and subsequent applications
- Communicate respectfully, effectively, and with confidentiality to ensure data standardization
- Contribute to and work within the policy and processes of the Alberta Bee Act and subsequent regulations
- Utilize skills in teamwork, adaptability, problem solving and applied learning

This position is responsible for the administrative, functional user experiences, and operational business processes within the Beekeeper Registration system so that robust data is available for animal disease and emergency response activities:

- Ensure beekeeper status and adherence to bee act and regulations and subsequent benefits for Alberta beekeepers
- Utilize data from the Beekeeper registration system to ensure members of the Bee Health Assurance Team have accurate information and records to identify and perform their duties
- Adjudicate new and existing Beekeeper Registration Accounts
- Prepare documentation required by Bee Inspectors for on-site inspections
- Support investigations into bee health emergencies
- Liaise between call centers for communications regarding the bee registration system
- Manage Bee central email, phone number and bee app and website
- Develop and deliver the bee survey to Alberta Beekeepers
- Create and update information within the Beekeeper Registration system
- Support Bee Health Assurance Team and Program Delivery Unit operations

The ideal candidate will be able to communicate clearly and effectively, both verbally and in writing with external stakeholders (agricultural owner/operators/producers/farmers, members of the agricultural community (specifically beekeepers), the general public and internal stakeholders. The Program Delivery Specialist has the ability to effectively transcribe verbal communications; possess strong administrative, organizational, interpersonal, multi-tasking skills and attention to detail. Client and stakeholder interaction is essential to ensure accounts in the systems reflect accurate data while understanding/experience of the beekeeping industry in Alberta.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications

University graduation in a related field plus 2 years progressively responsible related experience; or equivalent as described below.

Equivalency:
Directly related education or experience considered on the basis of:

- 1 year of education for 1 year of experience; or
- 1 year of experience for 1 year of education

The following are considered assets:

- Understanding of disease and emergency response related to agriculture in the province
- Good working knowledge and/or understanding of honeybee and beekeeping production systems and processes, land descriptors/coordinates in Alberta, and functioning of the overall Alberta beekeeping industry
- Exceptional business process management affinity

Additional requirements include experience in:

- Experience with Microsoft 365 (Word, Excel, Outlook, Teams, Sharepoint, One drive)
- IT knowledge and comfortable working in a complex IT application
- Exceptional organizational ability, attention to detail and operational process aptitude
- Effective, concise and clear verbal and written communication skills
- Active listening and probing skills, along with the ability to effectively transcribe verbal communication
- Strong interpersonal skills and confidence in virtual and face-to-face environments

Your excellent communication and coordination skills and commitment to the Alberta Public Service Values of Excellence, Integrity, Accountability and Respect will help ensure success. Demonstrated teamwork and exceptional client service are required.

Awareness of agriculture is an asset, and an ability to solve problems creatively is a critical attribute for this position. Proficiency with Government of Alberta financial processes and an ability to relate to various clients is desirable.

Join the Bee Health Assurance and Program Delivery Operations teams to deliver excellence for our clients Experienced administrative coordinators with strong organizational and administrative experience, customer service and communication skills - we want to hear from you

Notes

This is a temporary, full-time position working 36.25 hours per week, Monday to Friday.

Currently, the Government of Alberta offers a hybrid work schedule that employees can choose to work from home for two days per week. Employees working from home must be working from an Alberta location. This position will be located at the JGO O'Donoghue building in Edmonton with travel to the Crop Development Center North- Edmonton.

Candidates may be asked to participate in a written assessment prior to the interview. The final candidate for this position will be asked to undergo pre-employment checks.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Sam. Thomas Mathew at Sam.Thomasmathew@gov.ab.ca.

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