Food Service Manager

1 month ago


Moncton, New Brunswick, Canada Second Cup Coffee Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Second Cup Coffee. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our café, ensuring that our customers receive exceptional service and high-quality food and beverages.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting our high standards.
  • Quality Control: Ensure that food and service meet quality control standards, and take corrective action when necessary.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Reporting and Budgeting: Prepare and submit reports, and prepare budget and cost estimates for food and supplies.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and knowledge of food safety and sanitation procedures.
Work Environment:

Our café is a fast-paced environment, and you will be required to work a combination of sitting, standing, and walking. You must be able to work under pressure and maintain a high level of productivity in a dynamic environment.

What We Offer:
  • Free Parking: Free parking available for our employees.
  • Permanent Employment: Permanent employment opportunity with a reputable company.
  • English Language: English is the primary language of communication in our café.
  • Hours of Work: 30 to 40 hours per week.


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