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Customer Service Representative

2 months ago

Blainville, Quebec, Canada MariePain Boulangerie Pâtisserie Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team at MariePain Boulangerie Pâtisserie as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer complaints in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless delivery of products and services
  • Develop and maintain strong relationships with clients to drive loyalty and retention
  • Stay up-to-date with industry trends and best practices in customer service
Requirements
  • 2+ years of experience in customer-facing roles, preferably in a service industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Proficiency in Microsoft Office and other relevant software
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a reputable and growing company