Customer Experience Representative

4 weeks ago


Blainville, Quebec, Canada Scotiabank Full time

Are you a customer service enthusiast looking for a new challenge?

In this role, you will have the opportunity to build strong relationships with our clients and deliver exceptional customer service.

Key responsibilities include:

  • Building trust with clients through active listening and empathy
  • Resolving customer complaints in a timely and professional manner
  • Providing product and service information to clients
  • Collaborating with internal teams to resolve customer issues
  • Staying up-to-date on product and service offerings to provide informed recommendations

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service.

As a Customer Experience Representative, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a team of innovative thinkers.

Key benefits include:

  • A competitive compensation and benefits package
  • Opportunities for professional development and growth
  • A collaborative and supportive work environment
  • The chance to make a real difference in the lives of our clients

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.



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