Community Youth Development Lead

2 days ago


Toronto, Ontario, Canada MLSE Full time

Are you passionate about creating a positive impact in your community?

About the Role

We are seeking a talented Member Services Lead to join our team at MLSE LaunchPad, where you will play a key role in supporting youth facing barriers and helping them recognize and reach their potential.

This is an exciting opportunity to work with a dynamic team and make a real difference in the lives of young people.

Job Description
  • Company Overview: As a leader in delivering top-quality sport and entertainment experiences, we strive to create extraordinary moments for our fans and employees alike. With a focus on diversity, equity, and inclusion, we aim to build a workplace that reflects the communities we serve.
  • Salary: $65,000 - $85,000 per year, depending on experience.

As a Member Services Lead, you will be responsible for providing exceptional customer service, ensuring a safe and welcoming environment for all members, and working collaboratively with our team to achieve our goals.

In this role, you will have the opportunity to:

  • Develop and implement programs that support youth development and community engagement.
  • Work closely with our Partnerships and Engagement department to promote member services and events.
  • Maintain accurate records and reports, ensuring compliance with organizational policies and procedures.
  • Provide training and support to new staff members, promoting a culture of excellence and continuous improvement.
Requirements
  • Bachelor's degree in a related field (e.g., Community Development, Youth Work, Education).
  • Minimum 2 years of experience in a similar role or relevant field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Demonstrated knowledge of community development principles and practices.
  • Certifications in CPR/AED and First Aid an asset.

Benefits: Competitive salary, comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment that supports employee well-being.



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