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Assistant Manager

2 months ago

Nova Scotia, Canada Nova Scotia Health Authority Full time
About the Opportunity

We are seeking a highly skilled and experienced Assistant Manager to join our team at Nova Scotia Health Authority. In this role, you will provide guidance and professional leadership to our Data Integrity Officers, working provincially to support ARIA users. Your primary focus will be on provincial standardization of patient scheduling and registration, as well as data quality best practices.

About You

We are looking for a candidate with a strong background in healthcare operations, preferably with experience in patient information systems such as registration, scheduling, electronic medical records, or clinical documentation. You should have a proven track record of progressive leadership or management experience, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide guidance and leadership to Data Integrity Officers
  • Support provincial standardization of patient scheduling and registration
  • Develop and implement data quality best practices
  • Collaborate with operational leaders to implement and evaluate process changes
  • Stay up-to-date on significant events concerning scheduling and registration practices
Requirements
  • Undergraduate degree in Business Administration or related field
  • 5 years recent experience working with patient information systems
  • Demonstrated experience in progressive leadership or management role
  • Equivalent combination of education and experience will be considered
  • Completion of or willingness to complete a leadership development program
  • Computer skills and knowledge of current NS Health registration and scheduling systems
  • Demonstrated leadership skills in a healthcare environment and ongoing professional development
  • Commitment to a healthy workplace and the use of best practices in building/sustaining staff competencies
  • Ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients
  • Strong interpersonal and communication skills
  • High degree of initiative and self-motivation
  • Excellent organizational, time management, and problem-solving skills
  • Ability to understand and apply the principles of knowledge exchange and change management
  • Commitment to quality improvement and enhanced customer service
  • High level of accountability
What We Offer

We offer a competitive salary of $49.97 per hour, as well as a comprehensive benefits package, including health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.