Software Technical Support Specialist

3 weeks ago

Vancouver, British Columbia, Canada Bloombase Canada Inc. Full time

We are seeking a skilled Software Technical Support Specialist to join our team at Bloombase Canada Inc. The ideal candidate will have a Bachelor's degree and 1 to less than 7 months of experience in a related field. The role is hybrid, with a permanent work term and 40 hours of work per week. The work language is English.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat.
  • Troubleshoot and resolve software-related issues.
  • Collaborate with cross-functional teams to identify and implement process improvements.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1 to less than 7 months of experience in a related field.
  • Excellent communication and problem-solving skills.

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